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For Companies At a Glance
- Tasks: Monitor security, interact with customers, and prevent theft.
- Company: Join The Warehouse Group, a beloved retail brand in Aotearoa.
- Benefits: Enjoy discounts, birthday leave, and community service days.
- Why this job: Be part of a proactive team making a difference in customer safety.
- Qualifications: Customer-facing experience is a plus; positive attitude and communication skills are essential.
- Other info: Permanent part-time role with flexible hours, perfect for students!
Company Description
The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.
Job Description
Te kaupapa o te tūranga - The purpose of the role. We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers. This is a permanent part-time role with the following hours of work:
- Tuesday to Friday: 12pm to 5:30pm
- Saturday: 10am - 3pm
Key Responsibilities:
- Monitor security cameras
- Maintain a visible presence on the shop-floor
- Interact with customers and address their concerns
- Upload events onto our crime reporting platform.
Qualifications
He kōrero mōu ake - About you. Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods. Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.
Additional Information
Tā mātou tāpaetanga – What we offer:
- Team Card: Access to discounts across our brands.
- Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
- Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
- Career Progression: an excellent stepping stone into other internal opportunities.
- Plus loads more!
Loss Prevention (Security) Officer - The Warehouse, Cambridge employer: The Warehouse Group
Contact Detail:
The Warehouse Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention (Security) Officer - The Warehouse, Cambridge
✨Tip Number 1
Familiarise yourself with The Warehouse Group's values and mission. Understanding their commitment to customer experience and sustainability will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any relevant experience in customer service, even if it's not directly related to loss prevention. Being able to demonstrate your ability to interact positively with customers can set you apart from other candidates.
✨Tip Number 3
Prepare for potential scenarios you might face on the job, such as dealing with theft or conflict resolution. Practising how you would handle these situations can show your proactive approach and readiness for the role.
✨Tip Number 4
Network with current or former employees of The Warehouse Group. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Loss Prevention (Security) Officer - The Warehouse, Cambridge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Loss Prevention Officer position. Tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: Even if you don't have direct experience in loss prevention, emphasise any customer-facing roles you've held. Mention skills like communication, conflict resolution, and your ability to remain calm under pressure.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're interested in the role and how your background makes you a suitable candidate. Be sure to express your enthusiasm for working with The Warehouse Group.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Warehouse Group
✨Show Your Vigilance
As a Loss Prevention Officer, demonstrating your ability to be observant and proactive is key. Be prepared to discuss any past experiences where you successfully identified and addressed potential issues, whether in retail or other customer-facing roles.
✨Highlight Communication Skills
Good communication is essential for this role. During the interview, share examples of how you've effectively interacted with customers or resolved conflicts. This will show that you can maintain a positive atmosphere while ensuring safety.
✨Demonstrate Calmness Under Pressure
The ability to stay calm in stressful situations is crucial. Prepare to discuss scenarios where you had to manage difficult situations or de-escalate conflicts, showcasing your problem-solving skills and composure.
✨Express Willingness to Learn
Since the role requires a proactive approach, showing your eagerness to learn and adapt is important. Mention any relevant training or courses you've taken, or express your enthusiasm for gaining new skills in loss prevention and security.
