At a Glance
- Tasks: Prevent theft and ensure safety for staff and customers in a retail environment.
- Company: Join The Warehouse Group, home to beloved Kiwi retail brands.
- Benefits: Enjoy discounts, birthday leave, and community service leave.
- Other info: Great opportunity for career progression within the company.
- Why this job: Make a difference while gaining valuable experience in a dynamic team.
- Qualifications: Customer-facing experience is a plus; positive attitude and communication skills are essential.
The predicted salary is between 12 - 15 £ per hour.
The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.
Te kaupapa o te tūranga - The purpose of the role. We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.
Key Responsibilities:- Monitor security cameras
- Maintain a visible presence on the shop-floor
- Interact with customers and address their concerns
- Upload events onto our crime reporting platform.
Hours of work are:
- Friday: 4:30pm - 9:30pm
- Saturday: 1:30pm - 9:30pm
Qualifications
Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods. Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.
Additional Information
- Team Card: Access to discounts across our brands.
- Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
- Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
- Career Progression: an excellent stepping stone into other internal opportunities.
Loss Prevention (Security) Officer - The Warehouse, Rolleston (Part-time) in Kent employer: The Warehouse Group
Contact Detail:
The Warehouse Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention (Security) Officer - The Warehouse, Rolleston (Part-time) in Kent
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Warehouse and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Loss Prevention Officer, you'll need to interact with customers and staff. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable for your interview. A smart appearance can set the tone for a positive conversation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at The Warehouse. Don’t miss out on this opportunity!
We think you need these skills to ace Loss Prevention (Security) Officer - The Warehouse, Rolleston (Part-time) in Kent
Some tips for your application 🫡
Show Your Vigilance: In your application, highlight any experience that showcases your attention to detail and proactive nature. We want to see how you can keep our team and customers safe!
Customer Interaction Matters: Since you'll be interacting with customers, share examples of your communication skills. Let us know how you've handled customer concerns in the past – it’ll show us you're a great fit for the role!
Stay Calm Under Pressure: If you've had experiences where you needed to stay calm during stressful situations, make sure to mention them. We value those who can handle conflict with grace and professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Warehouse Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Loss Prevention Officer. Familiarise yourself with monitoring security cameras, maintaining a visible presence on the shop floor, and how to interact with customers effectively. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since good communication is essential in this role, think of examples from your past experiences where you've successfully interacted with customers or resolved conflicts. Be ready to share these stories during the interview to highlight your ability to stay calm under pressure and address concerns.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance not only shows respect for the interviewers but also reflects your understanding of the professional environment you'll be working in as a Loss Prevention Officer.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the team culture, training opportunities, or how success is measured in the role. Asking insightful questions shows your genuine interest in the position and helps you assess if it's the right fit for you.