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- Tasks: Prevent theft and ensure safety for staff and customers while monitoring security.
- Company: Join The Warehouse Group, home to beloved retail brands in Aotearoa.
- Benefits: Enjoy discounts, birthday leave, and community service leave.
- Other info: Great opportunity for career progression within a supportive team.
- Why this job: Be a key player in creating safe shopping experiences and making a difference.
- Qualifications: Customer-facing experience is a plus; good communication and a positive attitude are essential.
The predicted salary is between 13 - 16 £ per hour.
The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we're always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.
Te kaupapa o te tūranga - The purpose of the role.
We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.
Key Responsibilities:
- Monitor security cameras
- Maintain a visible presence on the shop-floor
- Interact with customers and address their concerns
- Upload events onto our crime reporting platform.
Hours: Friday 4.30pm - 9.30pm, Saturday 1.30pm - 9.30pm
Qualifications: Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods. Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.
Additional Information:
- Team Card: Access to discounts across our brands.
- Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
- Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
- Career Progression: an excellent stepping stone into other internal opportunities.
Loss Prevention (Security) Officer - The Warehouse, Rolleston (Part-time) in Canterbury employer: The Warehouse Group
Contact Detail:
The Warehouse Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention (Security) Officer - The Warehouse, Rolleston (Part-time) in Canterbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Warehouse and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Loss Prevention Officer, you'll need to interact with customers and staff. Try role-playing scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Be proactive during your interview! Share examples of how you've handled challenging situations in the past, especially those involving conflict resolution. This will demonstrate your ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're tech-savvy and ready to engage with our digital platforms.
We think you need these skills to ace Loss Prevention (Security) Officer - The Warehouse, Rolleston (Part-time) in Canterbury
Some tips for your application 🫡
Show Your Vigilance: In your application, highlight any experience that showcases your attention to detail and proactive nature. We want to see how you can keep our store safe and secure!
Customer Interaction is Key: Since you'll be interacting with customers regularly, make sure to mention any customer service experience you have. We love candidates who can communicate well and address concerns effectively.
Stay Calm Under Pressure: If you've had experiences where you had to resolve conflicts or stay composed in stressful situations, share those stories! It’s important for us to know you can handle tough moments with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at The Warehouse Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Loss Prevention Officer. Familiarise yourself with monitoring security cameras, maintaining a visible presence on the shop floor, and how to interact with customers effectively. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves interacting with customers and addressing their concerns, practice articulating your thoughts clearly. Think of examples from past experiences where you've successfully communicated or resolved issues. This will show that you can handle customer interactions with confidence.
✨Prepare for Scenario Questions
Expect questions about conflict resolution and staying calm under pressure. Prepare specific scenarios where you’ve had to de-escalate a situation or manage stress effectively. This will highlight your ability to remain vigilant and proactive in challenging situations.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A professional appearance will not only boost your confidence but also show that you take the role seriously. Remember, as a Loss Prevention Officer, you'll need to maintain a professional image on the shop floor.