Supervisor, Technical Operations, DO EMEA
Supervisor, Technical Operations, DO EMEA

Supervisor, Technical Operations, DO EMEA

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead technical operations for Disney's EMEA content distribution and manage digital/physical archiving.
  • Company: Join Disney, a global leader in entertainment and technology, creating unforgettable experiences.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration across diverse teams.
  • Why this job: Be part of a creative team that drives innovation in media supply chain and enhances storytelling.
  • Qualifications: 7+ years in Post-Production or Digital Distribution; strong technical and project management skills required.
  • Other info: Experience with digital platforms like iTunes and Google is a plus; degree preferred.

The predicted salary is between 36000 - 60000 £ per year.

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavour is a commitment to creating and delivering unforgettable experiences – and we’re constantly looking for new ways to enhance these exciting experiences.

The Supervisor position within the Technical Operations team for Disney’s Distribution Operations (DO) EMEA is a highly specialised role requiring the applicant to draw on a broad range of technical knowledge from across the content supply chain including pre and post production, mastering, localisation and archiving. This role is responsible for technical coordination and specification requirements for a variety of incoming and outgoing media networks (linear/non-linear), 3rd party distribution of Disney content, and Disney+ locally produced EMEA Originals and Acquisitions.

Additionally, the Supervisor will manage the archiving of digital and physical assets for completed DTC Originals titles in EMEA, including scheduling and leading meetings and management of communications with internal teams and external productions and vendors.

The supervisor will oversee the technical onboarding of new Digital platforms to receive Disney content in UHD including Dolby Vision High Dynamic Range. Reporting to the Senior Manager of Technical Operations, the Supervisor is expected to identify areas of change and workflow improvements, interpret and track metrics, and seek continuous technical improvement across all Distribution Operations pillars.

What You Will Do

Management of physical and digital archiving for EMEA DTC Originals titles.

Managing communications within internal stakeholders and external vendors and production companies across EMEA.

Exercising experience with digital file formats, physical archiving technologies including LTO and AWS S3 cloud storage.

Client / Affiliate Onboarding Management

Overseeing the technical On-Boarding of new digital platforms to receive Disney content.

Supply-Chain Systems Analysis & Consultation

Contributing to a variety of system developments for the Media Supply Chain providing analysis, expertise and contextual reasoning to drive requirements

Deciphering and analyses high volumes of data to create detailed and accurate project plans, metrics and evidence-driven improvement plans

Technical Business Support

Working with internal/cross-divisional teams in ensuring operational efficiencies, best practices, support and capturing via documentation

Business Stakeholder partnership

Building strong relationships with internal and external stakeholders

A minimum of 7 years’ experience in Post-Production, Technology, Digital or TV Distribution.

Proven experience of developing and deploying systems, and workflow improvements.

Proven experience working with MAM, DAM, MDM, DMS and AQC solutions.

Proven experience with XML/JSON technologies and encoding/transcoding for delivery to digital media clients, including metadata delivery requirements.

Thorough knowledge of video and audio mastering workflows, plus localization workflows including knowledge of dubbing, subtitling and re-mastering for local markets.

Experience of working directly with iTunes, Google and other digital platforms a strong advantage.

Strong commercial, technical and consumer understanding of transactional digital stores.

Experience of AGILE, LEAN and SCRUM development methodologies and BPM tools an advantage.

Excellent and demonstrable project management experience.

Experience of identifying and implementing workflow change.

Ideally educated to degree level or equivalent.

Good presentation and communication

Supervisor, Technical Operations, DO EMEA employer: The Walt Disney Company

At Disney, we pride ourselves on being a world-class employer that fosters creativity and innovation in a collaborative environment. Our Technical Operations team in EMEA offers unique opportunities for professional growth, with access to cutting-edge technology and the chance to work on exciting projects that shape the future of entertainment. With a strong commitment to employee development and a culture that values diversity and inclusion, joining Disney means becoming part of a passionate team dedicated to delivering unforgettable experiences.
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Contact Detail:

The Walt Disney Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor, Technical Operations, DO EMEA

✨Tip Number 1

Familiarize yourself with the latest trends in digital media and content distribution. Understanding how platforms like Disney+ operate and the technical requirements for UHD content delivery will give you an edge during discussions.

✨Tip Number 2

Network with professionals in the post-production and digital distribution fields. Attend industry events or webinars to connect with people who work at Disney or similar companies, as personal connections can often lead to job opportunities.

✨Tip Number 3

Brush up on your knowledge of XML/JSON technologies and encoding/transcoding processes. Being able to speak confidently about these topics will demonstrate your technical expertise and readiness for the role.

✨Tip Number 4

Prepare to discuss specific examples of how you've implemented workflow improvements in past roles. Highlighting your experience with AGILE, LEAN, or SCRUM methodologies will show that you can contribute to Disney's commitment to continuous improvement.

We think you need these skills to ace Supervisor, Technical Operations, DO EMEA

Technical Coordination
Digital File Formats
Physical Archiving Technologies
LTO and AWS S3 Cloud Storage
Client Onboarding Management
Media Supply Chain Analysis
Data Analysis
Project Planning
Operational Efficiency
Stakeholder Management
Post-Production Experience
MAM, DAM, MDM, DMS, AQC Solutions
XML/JSON Technologies
Encoding/Transcoding
Video and Audio Mastering Workflows
Localization Workflows
Dubbing and Subtitling Knowledge
Experience with Digital Platforms (iTunes, Google)
Commercial Understanding of Digital Stores
AGILE, LEAN, SCRUM Methodologies
Project Management
Workflow Change Implementation
Presentation Skills
Communication Skills

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Supervisor position. Understand the key responsibilities and required skills, especially in technical operations and media supply chain management.

Highlight Relevant Experience: In your application, emphasize your experience in post-production, technology, and digital distribution. Be specific about your roles in managing archiving processes and onboarding digital platforms.

Showcase Technical Knowledge: Demonstrate your understanding of digital file formats, archiving technologies, and media asset management systems. Mention any relevant experience with XML/JSON technologies and encoding/transcoding processes.

Communicate Effectively: Since the role involves managing communications with internal and external stakeholders, ensure your application reflects strong communication skills. Use clear and concise language to convey your ideas and experiences.

How to prepare for a job interview at The Walt Disney Company

✨Showcase Your Technical Expertise

Make sure to highlight your experience with digital file formats, archiving technologies, and any relevant systems you've developed or improved. Be prepared to discuss specific examples of how you've applied your technical knowledge in past roles.

✨Demonstrate Strong Communication Skills

Since the role involves managing communications with various stakeholders, practice articulating your thoughts clearly. Share examples of how you've successfully collaborated with internal teams and external vendors in previous positions.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and how you handle workflow changes. Think of scenarios where you've identified areas for improvement and the steps you took to implement those changes effectively.

✨Familiarize Yourself with Disney's Content Strategy

Research Disney's current projects, especially in the EMEA region. Understanding their content strategy and how your role fits into their vision will show your enthusiasm and alignment with the company's goals.

Supervisor, Technical Operations, DO EMEA
The Walt Disney Company
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  • Supervisor, Technical Operations, DO EMEA

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-02-14

  • T

    The Walt Disney Company

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