At a Glance
- Tasks: Lead hotel operations and crew readiness for exciting new ship builds.
- Company: Join the magic at The Walt Disney Company in London.
- Benefits: Competitive salary, travel opportunities, and a chance to create unforgettable experiences.
- Other info: Dynamic role with opportunities for growth and collaboration.
- Why this job: Be part of a team that delivers exceptional guest experiences on new Disney ships.
- Qualifications: Strong leadership skills and experience in hotel operations.
The predicted salary is between 59400 - 72600 £ per year.
The Walt Disney Company in London is seeking a Senior Manager to support the Director, New Build Hotel Projects as part of the Disney Cruise Line ship development program.
This role coordinates hotel operations, guest services, and crew readiness for new builds and dry docks, ensuring quality and regulatory compliance.
Based in our London Hammersmith office, the role requires travel, leadership of large teams, and close collaboration with WDI and DCL to deliver exceptional guest experiences.
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Senior Hotel & Crew Ops Lead - New Ship Builds employer: The Walt Disney Company
At The Walt Disney Studios, we foster a vibrant culture of innovation and creativity, making it an exceptional place for a Technical Director to thrive. Located in Iver Heath, our London-based production unit offers unique opportunities for collaboration with a global team, alongside generous benefits such as private medical insurance, free park entry, and a commitment to employee growth through diverse resource groups. Join us to be part of a team that not only values your technical expertise but also champions inclusivity and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Hotel & Crew Ops Lead - New Ship Builds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Walt Disney Company. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Walt Disney Company
Don't be shy about reaching out to The Walt Disney Company directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Hotel & Crew Ops Lead - New Ship Builds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Walt Disney Company and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Walt Disney Company
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
