At a Glance
- Tasks: Analyse Disney+ subscriber data to drive growth and retention strategies across EMEA.
- Company: Join the iconic Disney team, known for creativity and collaboration.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and exclusive Disney discounts.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on subscriber growth while working with cutting-edge analytics.
- Qualifications: Strong analytical skills, advanced SQL, and experience in data visualisation required.
The predicted salary is between 50000 - 70000 £ per year.
The Disney+ team is responsible for day-to-day operations across Europe, the Middle East, and Africa. We are seeking a Senior Analyst to join the Subscriber Growth analytics team, part of the wider EMEA Analytics & Insights team.
Job Summary
This role will leverage best-in-class analytical skills spanning from insights generation to statistical experimentation, excellent communication skills, and the ability to understand and support business needs. The role will provide relevant insights from Disney+ data and broader research to influence business decisions across the region.
About the Role & Team
The team collaborates across a wide range of topics, including subscriber base growth (acquisition and partnerships), subscriber base health (engagement, retention & communication effectiveness), and product proposition (pricing & tiering).
Work Location
Based in London, Hammersmith office, 4 days a week, with the option to work from home on Monday or Friday.
Values
You will join a team grounded in our Disney values—acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration, and caring deeply for our Community.
What Will You Do
- Contribute to subscriber base growth & health insights and reporting across EMEA, turning complex data into clear recommendations that inform acquisition and retention strategy.
- Present crystal clear results with insights, related implications and actions to stakeholders.
- Design statistically robust measurement frameworks to run meaningful experiments and evaluate results.
- Develop and maintain dashboards, reports, and visualisations to monitor key metrics and provide regular updates on business performance to stakeholders.
- Champion a data-led culture by upskilling business partners and embedding self-serve analytics across the region.
- Be proactive in identifying opportunities to improve processes and create new ones, acknowledging when automatable scalable solutions are required and when one-off analytics is best placed.
- Develop relationships across the business teams at regional and local levels to align on key priorities, as well as with Analytics teams internationally for knowledge sharing and methodology alignment.
- Closely manage requests coming through, liaising with stakeholders to deliver analysis in a timely, impactful manner.
Required Qualifications & Skills
- Experience working in a strategic insights role, collaborating cross-functionally to influence stakeholders through easy-to-digest and actionable narratives.
- Advanced SQL skills, with the ability to use on a daily basis to write and debug complex queries.
- Background in data visualisation and dashboard development (e.g., Looker, Tableau, or Power BI).
- Strong understanding of statistics concepts and data science/ML techniques (e.g., propensity modelling, hypothesis testing, regression analysis).
- Experience with Python/R or another statistical programming language.
- Experience using AI to enhance or optimise workflows or analysis preferred.
Perks
- 25 days annual leave.
- Private medical insurance & dental care.
- Free Park Entry for you and family/friends.
- Disney discounts on designated Disney products, resort & F&B ticketing.
- Excellent parental and guardian leave.
- Employee Resource Groups – WOMEN @ Disney, DisneyMosaic, Disney PRIDE, ENABLED, and Mental Health & Wellbeing Group.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, where all can thrive and belong.
Senior Analyst, Disney+ Subscriber Analytics employer: The Walt Disney Company
The Walt Disney Company is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. With generous benefits such as private medical insurance, 25 days of annual leave, and unique perks like free park entry, employees are supported both personally and professionally. Located in the heart of London, the company provides ample opportunities for growth and development, ensuring that every team member can thrive in their career while contributing to a diverse and inclusive community.
