At a Glance
- Tasks: Join our team to enhance and support broadcast management systems and workflows.
- Company: Be part of Disney Entertainment & ESPN Technology, a leader in media innovation.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and free park entry.
- Other info: Dynamic work environment with excellent career growth opportunities and a commitment to diversity.
- Why this job: Make an impact in the entertainment industry while collaborating with diverse teams.
- Qualifications: Basic understanding of data structures and strong problem-solving skills required.
The predicted salary is between 45000 - 55000 £ per year.
About the Role & Team
Disney Entertainment & ESPN Technology (DEE) brings together the Company’s best-in-class product, technology, and commercialization teams into one global organization. DEE is responsible for the P&L management and all distribution, network and engineering operations, sales, advertising, data, and certain key technology functions worldwide for the Company's content engines. DEE also manages operations of the Company's streaming services including Disney+, Hulu, ESPN+ and Disney+ HotStar; and domestic broadcast and cable television networks.
As an integral member of our Product Solutions team, the Product Solutions Engineer is responsible for the review, enhancement and support of the TWDC Broadcast Management Systems, Air-Time-Sales workflows and ancillary media applications. This role will work alongside the Product Solution Engineers within the team to implement workflow solutions that meet business needs and expectations. Using their skills and experience they will support the Product Solutions Team with planning activities as well as successful execution of projects and deliverables. The role will provide assistance to the Product Solutions team with the prioritisation and implementation of features within specific timelines. They will work with internal teams, users and third-party vendors to ensure deliverables are in line with the Product Solutions roadmap and overall department strategy. This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
- Participate in system review activities and product workflow requirements
- Develop, analyse, prioritize, and organise requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
- Work with the configuration and Product Solutions team to field functionality-related questions
- Translate business requirements into specifications that will be used for implementation
- Participate with other Product Solutions specialists to understand how to map legacy workflows to the existing Common Workflow Standard in order to drive business alignment
- Support the Product Solution Engineers with workflow-related requests and processes
- Track product-related queries to completeness and provide recommendations
- Ensure effective request management and change controls
- Provide assistance to the Product Solutions team with different activities
- Perform duties with moderate to low supervision
- Coordinate with technology and portfolio teams the delivery of functional solutions
- Provide hands-on support with planning, scheduling, configuration, media- and data-related activities (full training and support will be provided)
- Work with the userbase on triaging requests following a designated process
- Collaborate with leadership team on requirements and new initiatives within the business
Required Qualifications & Skills
- Basic understanding of data structures within applications and workflows
- Analyse and interpret workflow requirements
- Research required data
- Propose workflow solutions based on requirements
- Ability to effectively collaborate with cross-functional teams
- Critical thinker and problem-solving ability
- Team player
- Strong time management skills
- Great interpersonal and communication skills
- Manages the needs of diverse stakeholders. Facilitates win-win situations. Resolves conflicts effectively. Interacts well with people who have different backgrounds and work styles
- Engages colleagues across the organisation to optimise performance
- Tailors messages appropriately to the audience. Invites diverse points of view. Listens and asks questions to ensure understanding. Conveys relevant information in a candid and timely manner
- Achieves high levels of customer satisfaction. Analyses problems effectively and takes action to resolve. Keeps commitments. Analyses data and information to drive decisions
The Perks
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Disney Entertainment and ESPN Product & Technology: At Disney Entertainment and ESPN Product & Technology, we’re blending imagination and innovation to reimagine the ways people experience and engage with the world’s most beloved stories and products. Our work is wide-ranging and deeply sophisticated. We create amazing experiences, transform the future of media, and build products and platforms that enable the connection between people everywhere and the stories and sports they love. Disney’s ability to marry world-class technology with one-of-a-kind creativity makes us unique. It is at the heart of our past, present, and future. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers.
About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Walt Disney Company Limited, which is part of a business we call Disney Entertainment and ESPN Product & Technology. The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
Production Solution Engineer employer: The Walt Disney Company
The Walt Disney Company is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. With generous benefits such as private medical insurance, 25 days of annual leave, and unique perks like free park entry, employees are supported both personally and professionally. Located in the heart of London, the company provides ample opportunities for growth and development, ensuring that every team member can thrive in their career while contributing to a diverse and inclusive community.
StudySmarter Expert Advice🤫
We think this is how you could land Production Solution Engineer
✨Join Local Tech Meetups
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✨Contribute to Open Source Projects
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✨Tap into Online Developer Communities
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We think you need these skills to ace Production Solution Engineer
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at The Walt Disney Company.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at The Walt Disney Company and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at The Walt Disney Company
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If The Walt Disney Company uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
