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- Tasks: Drive trading performance and manage product development for Disneyland Paris.
- Company: Join the magic at Walt Disney Travel Company International.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and free park entry.
- Why this job: Be part of a dynamic team that shapes unforgettable experiences at Disney.
- Qualifications: Degree or equivalent experience in travel, retail, or commercial roles.
- Other info: Collaborative environment with strong focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Product & Commercial Supervisor
Join us as the Product & Commercial Supervisor for Disneyland Paris (DLP) at Walt Disney Travel Company International (WDTCI). In this key role, you’ll drive trading performance across B2C and B2B channels, both online and via our contact centre.
You’ll coordinate the delivery of the DLP product and commercial roadmap, collaborating with stakeholders and supporting vital projects. As the main point of contact for WDTCI’s DLP business, you’ll ensure priorities and updates are communicated and acted on with Disney’s trademark excellence.
This is a permanent position located at our London office in Hammersmith, requiring four days of on-site attendance per week.
Responsibilities:
Product Development & Management
- Support the implementation of DLP’s annual product, campaigns and tactical activities across WDTCI’s sales channels.
- Assist in preparing go-to-market plans and coordinate with relevant stakeholders to ensure smooth execution.
- Help maintain strong internal product and commercial relationships across B2C and B2B, working closely with DLP Central and DDI UK sales and marketing teams.
- Provide input to the WDTCI Digital Product Owner on the DLP product roadmap, helping to prioritise features and ensuring effective delivery of updates.
Product & Revenue Optimisation
- Monitor sales statistics and market trends, preparing regular reporting for the UK team.
- Highlight opportunities to optimise performance through product mix and upsell strategies.
- Assist in post-campaign analysis to assess effectiveness of pricing, promotions, and sales channels, and share findings to support future planning.
- Support the planning and implementation of activities designed to optimise trading performance.
- Provide commercial support for WDTCI affiliate marketing activities and product strategy alignment.
- Assist in preparing inputs for financial models and business cases for initiatives led by the Senior Manager.
- Work with the Digital team to provide feedback on B2C and B2B funnel optimisation.
Partnership & Channel management
- Work closely with the Product and Commercial Manager (3rd Parties and Transport) to identify product needs that can enhance transport performance and service.
- Support cross-functional efforts to deliver effective channel management solutions for the website and call centre.
- Help manage a programme of tactical initiatives and content updates, coordinating with the Marketing Manager and other product and commercial colleagues.
Requirements:
- Degree level qualification or equivalent experience in a similar field (travel, retail, or commercial role).
- Experience working within a commercial, sales, or product support role, ideally in travel or online retail.
- Familiarity with analysing and reporting on performance data.
- Experience within a large, matrix organisation is desirable.
- Knowledge of or experience working within Disney Parks and Resorts is desirable.
- Strong organisational and time management skills with ability to prioritise tasks.
- Good project coordination skills and ability to support commercially driven initiatives.
- Strong relationship-building skills, with ability to collaborate effectively across teams.
- Good communication skills including spoken and written English for business use.
- An understanding of interpreting data to support evidence-based decisions is preferable.
- Strong problem-solving and teamwork skills.
Benefits:
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: entitled to discounts on designated Disney products, resort F&B and ticketing
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group – ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
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Product & Commercial Supervisor employer: The Walt Disney Company
Contact Detail:
The Walt Disney Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product & Commercial Supervisor
✨Tip Number 1
Network like a pro! Reach out to current or former employees at WDTCI on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Disneyland Paris and its products inside out. Show us that you’re not just passionate about the role but also about the brand itself.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in product management and commercial strategy can drive performance at WDTCI. We want to hear how you can make an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Product & Commercial Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product & Commercial Supervisor role. Highlight your relevant experience in commercial, sales, or product support roles, especially in travel or online retail, to show us you’re the perfect fit!
Showcase Your Skills: Don’t forget to emphasise your strong organisational and time management skills. We want to see how you prioritise tasks and manage projects effectively, so give us examples that demonstrate your ability to juggle multiple responsibilities.
Data is Key: Since this role involves analysing performance data, make sure to mention any experience you have with reporting and interpreting data. Show us how you’ve used data to make evidence-based decisions in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at The Walt Disney Company
✨Know Your Product Inside Out
Before the interview, dive deep into Disneyland Paris's offerings. Familiarise yourself with their latest campaigns, product features, and any recent changes in the market. This will not only show your enthusiasm but also help you discuss how you can contribute to the DLP product roadmap.
✨Showcase Your Analytical Skills
Since the role involves monitoring sales statistics and market trends, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to drive decisions or optimise performance in previous roles. This will demonstrate your ability to support evidence-based decisions.
✨Highlight Your Collaboration Experience
This position requires strong relationship-building skills. Think of specific instances where you've successfully collaborated with cross-functional teams. Be ready to share how you managed stakeholder expectations and coordinated efforts to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving and project coordination skills. Prepare for scenarios related to product optimisation or campaign analysis. Practising your responses will help you articulate your thought process clearly and confidently during the interview.