At a Glance
- Tasks: Support product planning and execution to delight Disney fans across multiple regions.
- Company: Join the iconic Disney Store team in a vibrant, creative environment.
- Benefits: Enjoy discounts, private medical insurance, generous holiday allowance, and professional growth opportunities.
- Other info: Flexible working pattern with a supportive and inclusive workplace culture.
- Why this job: Be part of a storytelling legacy while driving business performance in retail.
- Qualifications: Retail experience, strong Excel skills, and a collaborative mindset are essential.
The predicted salary is between 36000 - 60000 £ per year.
Merchandise Planning Coordinator, Disney Store, Fixed Term Contract
Job ID 10131695 Location London, United Kingdom Business Disney Store Date posted Nov. 25, 2025
Job Summary:
Join the Magic: Merchandise Planning Coordinator – Hammersmith, London
Fixed Term Contract thru May 1st 2026.
At Disney, every role is a chance to be part of something extraordinary. As a Merchandise Planning Coordinator within our Global Product Creation (GPC) team, you’ll help bring beloved stories to life through our retail experiences. Based in our Hammersmith office, this Fixed Term Contract role offers the opportunity to work at the heart of our Direct to Consumer Retail (DTCR) business, supporting the planning and execution of product assortments that delight fans across EMEA, APAC, and new marketplaces.
Your Role in the Story
Reporting to the Associate Merchandise Planner, you’ll play a key part in driving business performance by supporting quarterly and annual assortment strategies. You’ll analyse item, category, and channel performance to optimise opportunities and minimise risk, ensuring our products reach the right guests at the right time.
What You’ll Do
- Support the maintenance of department items and communicate assortment changes to inform future orders.
- Prepare and review weekly sales performance, item mapping, and flow updates.
- Ensure reporting accuracy and manage stock movement across the supply chain.
- Own and maintain the order tracker for multiple regions and marketplaces.
- Provide insights and analytics to support in‑season trading decisions.
- Collaborate with buying and planning teams to ensure timely product releases.
- Manage planning tasks related to trading performance, intake, and product availability.
- Ensure allocation mix and range plans are ready for each channel.
- Identify and communicate stock concerns with clear action plans.
- Assist with departmental projects and ad‑hoc reporting.
- Utilise planning tools to analyse business performance.
- Set up liquidation activity accurately across markets and channels.
Who We’re Looking For
You’re a detail‑oriented, collaborative individual with a passion for retail and data. You bring a proactive mindset and thrive in a fast‑paced environment where storytelling meets strategy.
You’ll Need:
- Recent experience in retail (in‑store or merchandising assistant/allocator roles).
- Strong relationship‑building skills and a collaborative approach.
- Comfortable working with data and numbers, with strong Excel skills. There will be a short Maths assessment at interview stage.
- Excellent communication skills and cultural sensitivity for working across EMEA.
- High accuracy, strong organisation, and problem‑solving abilities.
Working Pattern
We believe in the power of connection and collaboration. This role follows a 4‑day in‑office working pattern, with the flexibility to work from home on Friday.
Perks
At Disney, we offer a comprehensive benefits package that supports your wellbeing and professional growth. This includes access to our learning and development platforms, discounts on Disney products and experiences, private medical insurance, pension contributions, generous holiday allowance and much more. You’ll also be part of a vibrant, creative community that celebrates storytelling, innovation, and collaboration.
We are committed to creating an inclusive workplace where everyone’s voice is heard and valued. We welcome unique perspectives and champion diversity across our teams.
Disney is committed to supporting candidates with disabilities throughout the recruitment process and beyond. If you require any adjustments or accommodations, please let us know – we’re here to help.
About Disney Store:
Disney store, which debuted in 1987, carries high-quality products, including exclusive product lines that support and promote Disney’s key entertainment initiatives and characters from Disney, Pixar, Star Wars and Marvel. shopDisney.com is the e‑commerce destination for guests of all ages, offering a curated selection of the best product from Disney store, Disney Consumer Products licensees, global collections and collaborations, and Disney Parks and Resorts, including trend fashion and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world’s largest and most successful entertainment companies. There are currently more than 240 Disney store locations in North America; more than 40 Disney store locations in Japan; two locations in Shanghai, China including a flagship; and more than 70 Disney store locations in Denmark, France, Germany, Ireland, Italy, Portugal, Spain, and the United Kingdom.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with The Disney Store (UK) Ltd, which is part of a business we call Disney Store.
The Disney Store (UK) Ltd is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity.
Merchandise Planning Coordinator, Disney Store, Fixed Term Contract in City of London employer: The Walt Disney Company
At Disney Store in Hammersmith, London, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our comprehensive benefits package, including professional development opportunities, private medical insurance, and generous holiday allowances, ensures that our employees thrive both personally and professionally. Join us to be part of a creative community where your passion for retail and storytelling can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandise Planning Coordinator, Disney Store, Fixed Term Contract in City of London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like The Walt Disney Company, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like The Walt Disney Company!
We think you need these skills to ace Merchandise Planning Coordinator, Disney Store, Fixed Term Contract in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at The Walt Disney Company, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at The Walt Disney Company and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show The Walt Disney Company that you’re ready to jump in and contribute right away!
How to prepare for a job interview at The Walt Disney Company
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
