Concession Store Lead — Guest-Centric Retail Leader in Manchester

Concession Store Lead — Guest-Centric Retail Leader in Manchester

Manchester Temporary 30000 - 40000 £ / year (est.) No working from home possible
The Walt Disney Company

At a Glance

  • Tasks: Lead a dynamic team to drive sales and elevate guest experiences in a vibrant retail environment.
  • Company: Join the magic of The Walt Disney Company at Selfridges, Manchester.
  • Benefits: Enjoy competitive pay, employee discounts, and a fun work atmosphere.
  • Other info: Fixed-term contract for 12 months with opportunities for growth.
  • Why this job: Be part of a legendary brand and inspire a team to achieve greatness.
  • Qualifications: Retail leadership experience and a passion for motivating others.

The predicted salary is between 30000 - 40000 £ per year.

The Walt Disney Company is seeking a Concession Manager for the new retail location within Selfridges, Manchester.

This role involves driving retail standards and sales objectives, managing the Disney Store Team, and ensuring compliance with company policies.

The ideal candidate will have proven experience in retail leadership, a strong track record of achieving KPIs, and the ability to motivate and develop a team.

This is a fixed-term contract for 12 months starting mid-July.

#J-18808-Ljbffr

The Walt Disney Company

Contact Details:

The Walt Disney Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Concession Store Lead — Guest-Centric Retail Leader in Manchester

Get Your Foot in the Door Early

In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!

Utilise Local Connections

Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!

Show Off Your Availability

Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!

Be Ready for On-the-Spot Interviews

When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!

We think you need these skills to ace Concession Store Lead — Guest-Centric Retail Leader in Manchester

Communication Skills
Problem-Solving Skills
Adaptability
Leadership Skills
Customer Service
Team Leadership
Operational Excellence

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.

Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!

Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.

Tailor Your Application to The Walt Disney Company:Don’t forget to personalise your application for The Walt Disney Company! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.

How to prepare for a job interview at The Walt Disney Company

Show Off Your Customer Service Skills

In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.

Brush Up on Product Knowledge

Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that The Walt Disney Company offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.

Flexibility is Key

Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.

Demonstrate Team Spirit

Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at The Walt Disney Company and contribute positively during your temporary stint.