At a Glance
- Tasks: Lead digital store management and drive revenue for Disney's content across Europe.
- Company: Join the magic at The Walt Disney Company, a leader in family entertainment.
- Benefits: Enjoy 25 days leave, private health insurance, and free Disney park entry.
- Why this job: Be part of a dynamic team shaping the future of digital content.
- Qualifications: Experience in digital content management and strong client relationship skills required.
- Other info: Collaborative culture with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, United Kingdom
Business: The Walt Disney Company (EMEA)
Date posted: Feb. 02, 2026
Job Summary
Be you, be here, be part of the story! At The Walt Disney Company, magic is more than just a word; it's a way of life. For a century, we've been inspiring imaginations, celebrating diversity, and bringing families together through our beloved stories, characters, and experiences. This is an office-based role. 4 days working in the Hammersmith, London office with 1 day working from home (Monday or Friday).
Overall Purpose of the Role
Content Sales is a dynamic division of TWDC responsible for programme and digital distribution of the full slate of movies and TV content produced by The Walt Disney Company. The Manager, Digital Store Management (DSM) is instrumental in growing Disney’s digital transactional business across key third party Digital Stores in Europe, covering both ownership (EHVL) and rental (TVOD) business models. The individual will work closely with clients in various EMEA markets to drive the sales of digital content.
This role suits a commercially focused, organized and passionate business professional with a background in digital content. The candidate should have strong client management experience, commercial acumen, exceptional interpersonal, verbal and written communication skills, and the ability to project-manage and work effectively under deadlines in complex environments.
Areas of Responsibility
- In partnership with the Senior Manager, act as the lead for designated accounts, responsible for revenue generated from these accounts.
- Management of client relationships with specified accounts to drive on-store featuring/placement of Disney content on stores, and to ultimately drive revenue targets in line with AOP expectations.
- Be the product expert of Disney’s video and TV content, and champion the full content portfolio to clients.
- Collaborate with the Regional DSM team on the rolling 12 month plan of promotions and opportunities to clients as required.
- With the marketing team, leverage trade marketing assets and investment in store management negotiations to maximise support for TWDC titles across digital stores.
- Work closely with Finance to track designated account performance relative to AOP and quarterly forecast expectations.
- Work with the Disney+, Deal Management, Technical and Marketing teams to ensure clients have the required materials for upcoming releases (Movies, TV).
- Define and coordinate the implementation of promotional activities within each territory and for each partner.
- Define and implement new pricing or windowing strategies in the relevant territories, as required.
- Maintain stakeholder communication and share applicable account/territory updates on the transactional business with senior management in local markets.
Analytics
- Review monthly sales reports to analyse performance to positively affect sales week to week.
- Set KPIs for new release and promotional activity and measure performance against these.
- Work with finance and trade marketing to review campaigns, promotions, and pricing.
- Recommend best practices and future campaign ideas.
- Track weekly and monthly sales and assist finance with quarterly and yearly forecasts and EHVL/TVOD 52-week ultimates.
Working with Other Lines of Business
- Maintain a collaborative relationship with the trade marketing team to optimise owned and bought media campaigns and maximise transactional performance.
- Champion and/or represent the DSM perspective with relevant lines of business.
- Communicate client objectives, requests, performance, and the digital landscape to key stakeholders.
- Work with Product teams to gain visibility, product knowledge, and roadmaps.
- Ensure timely communication with other managers, marketing, etc. on upcoming product priorities, releases, and performance.
Areas of Accountability
- Accountable to the Senior Manager, DSM.
- Accountable for revenue performance for applicable accounts and territories.
- Maintain day-to-day client relationships, including weekly meetings and ad hoc issues.
- Manage promotional plans and new release slate for applicable clients.
- Act as Internal lead for relevant clients, including forecasting and performance reviews with Finance.
Experience and Professional Qualifications Required
- Comprehensive and relevant industry experience.
- Experience in the digital space, preferably within digital store management.
- Experience in account management, budgeting, and driving revenue.
- Experience in client-facing environments, including presentations and negotiations.
Skills Required
- Strong people management and client relationship skills.
- Digitally savvy.
- Quick learner who understands new digital products/technology quickly.
- Strong organisational and time management skills.
- Strong negotiation and influencing skills.
- Highly analytical, sales and target driven.
- Team player.
- Able to devise and execute promotional campaigns.
- Highly proficient in Excel and PowerPoint with the ability to deliver clear analysis and effective presentations.
- Ability to understand the relationships between the stores business commercial models and other digital distribution models.
- English required; knowledge of another European language is preferred but not essential.
The Perks
- 25 days annual leave.
- Private medical insurance & dental care.
- Free Park Entry: you and your family may enter Disney parks for free.
- Disney Discounts on designated products, resort F&B and ticketing.
- Disney+ Subscription.
- Parental and guardian leave.
- Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED (disability & neurodiversity), and TRUST (Mental Health & Wellbeing).
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
About The Walt Disney Company (EMEA): Disney EMEA aims to drive growth, innovation and brand affinity across a diverse collection of countries with a team of over 6,000 employees in 59 markets and offices in 29 countries.
About The Walt Disney Company: The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with segments including Disney Entertainment, ESPN, and Disney Experiences. Disney stories and experiences reach audiences worldwide. Disney operates in more than 40 countries with employees and cast members creating entertainment experiences that are universally and locally cherished.
This position is with The Walt Disney Company Limited, part of The Walt Disney Company (EMEA). The Walt Disney Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, color, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, and be relevant in a rapidly changing world.
Manager, Digital Stores Management employer: The Walt Disney Company
Contact Detail:
The Walt Disney Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Digital Stores Management
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Disney or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Disney’s digital content and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but someone who truly gets their magic.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to refine your answers. The more comfortable you are speaking about your skills and experiences, the better you'll come across in the real deal.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation. It’s a small gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Manager, Digital Stores Management
Some tips for your application 🫡
Show Your Passion for Disney: When writing your application, let your love for Disney shine through! Share why you want to be part of the magic and how your background aligns with our mission to inspire imaginations.
Tailor Your Experience: Make sure to highlight your relevant experience in digital content and client management. Use specific examples that demonstrate your skills and how they relate to the role of Manager, Digital Stores Management.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at The Walt Disney Company
✨Know Your Disney Stuff
Before the interview, dive deep into Disney's digital content and understand their key offerings. Familiarise yourself with recent releases, popular titles, and how they perform in different markets. This knowledge will help you demonstrate your passion for the brand and your ability to drive sales.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Think about specific challenges you faced and how you overcame them. Highlight your negotiation skills and how you’ve driven revenue through effective account management.
✨Be Ready to Discuss Analytics
Since this role involves tracking performance metrics, be prepared to discuss how you've used data to inform decisions in previous roles. Bring examples of KPIs you've set and how you've measured success. This will show your analytical mindset and your ability to impact sales positively.
✨Demonstrate Your Team Spirit
The role requires collaboration across various teams, so be ready to talk about your experience working in cross-functional environments. Share stories that highlight your teamwork skills and how you’ve contributed to achieving common goals, especially in fast-paced settings.