Supervisor, Social Media & Influencers - UK & EMEA in London

About the Role & Team

Join The Walt Disney Company and help shape how millions of fans connect with Disney stories, brands and experiences across social media. As Supervisor, Social Media & Influencers, UK & EMEA, you will play a key role in supporting the delivery of our EMEA Social Media and Influencer strategy. Working as part of the Cross-Company Social Media Team, you will help create engaging, social-first content, build meaningful audience connections, and support influencer activity across Disney brands and lines of business.

This role partners closely with teams across the business, external agencies and market stakeholders to bring campaigns and content to life across UK and EMEA social channels. You'll combine creativity, organisation and platform expertise to ensure our social activity is audience-led, insight-driven and aligned with brand standards and business priorities.

What You Will Do

• Act as a dedicated social media and influencer partner for either the Disney Animation & Pixar portfolio or the Marvel & Lucasfilm portfolio, helping to develop and execute franchise-specific campaigns, content and audience engagement strategies across UK and EMEA markets.
• Support the planning, execution and optimisation of social media and influencer activity across Disney UK and EMEA brand channels.
• Help deliver best-in-class, social-first content that strengthens brand affinity and drives audience engagement.
• Support the rollout of social media and influencer playbooks, guidelines and best practice across EMEA markets.
• Manage mid-sized influencer campaigns, including talent identification, outreach, briefing, contracting, campaign delivery and reporting.
• Assist with major influencer projects and support the implementation of The Walt Disney Company Influencer Guidelines.
• Coordinate the creation and sourcing of social content by briefing agencies, designers, content creators and external partners from concept through to completion.
• Support integrated campaigns and digital events through content planning, copywriting, creative briefing, approvals, asset distribution, publishing, scheduling and reporting.
• Monitor channel, content and campaign performance, using insights to identify trends, share learnings and inform future plans.
• Help support tactical paid social activity, including amplification recommendations, optimisation and performance reporting.
• Work with markets and platform partners to support new channel launches, platform innovation, account verification and troubleshooting.
• Maintain strong governance and security standards across social media accounts, including user access reviews and platform best practices.
• Champion audience-first thinking by sharing platform trends, emerging formats and industry developments with the wider team.
• Support local and regional initiatives through competition management, evergreen asset distribution and inclusive content representation.
• Manage the day-to-day workload and priorities of the Social Media Intern.
• Present project updates, recommendations and new opportunities to stakeholders where appropriate.

Required Qualifications & Skills

• Experience working within a social media, digital marketing or integrated marketing environment, either agency-side or client-side.
• Experience managing social media platforms in a professional capacity.
• Experience working with influencers, content creators or talent-led campaigns.
• Strong understanding of major social platforms, audience behaviours, emerging trends and platform innovations.
• Ability to analyse performance data and translate insights into actionable recommendations.
• Experience monitoring campaign performance against agreed KPIs and benchmarks.
• Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, with the ability to adapt messaging for different audiences and stakeholders.
• Collaborative approach and ability to build strong working relationships across teams, markets and functions.
• Proactive, solutions-focused mindset with strong attention to detail.
• Commercial awareness and ability to identify opportunities to enhance performance and engagement.
• Confidence using Microsoft Office tools including Excel, PowerPoint/Keynote and Word.
• Ability to thrive in a fast-paced, constantly evolving digital and cultural landscape.
• Motivated self-starter who enjoys taking ownership and driving projects forward.

Preferred Qualifications

• Experience capturing or creating social-first content for a consumer-facing brand.
• Experience working across multiple international markets or regional teams.
• Knowledge of social media management, reporting and governance tools such as Emplifi and 1Password.
• Experience supporting paid social media campaigns and amplification activity.
• Understanding of social media governance, account security and compliance requirements.

The Perks

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, ENABLED (our disability & neurodiversity focused group), and TRUST, our Mental Health & Wellbeing Group

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.