Specialist, Marketing Operations - EMEA in London

Specialist, Marketing Operations - EMEA in London

London Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
The Walt Disney Company

At a Glance

  • Tasks: Engage marketers, build messaging solutions, and ensure high-quality user experiences.
  • Company: Join Disney's innovative team in a vibrant London office.
  • Benefits: 25 days leave, private health insurance, free park entry, and exclusive discounts.
  • Other info: Diverse workplace with excellent growth opportunities and supportive employee resource groups.
  • Why this job: Make an impact in marketing operations while embracing creativity and collaboration.
  • Qualifications: Experience in marketing operations and strong analytical skills required.

The predicted salary is between 40000 - 50000 £ per year.

About the Role & Team

In this role, you will utilize your academic knowledge of messaging channel end-to-end solutioning to enable marketer strategies. You are accountable from solution design to solution build and deployment, to understanding the impact of your solution. Your role is critical to ensuring a high-quality user experience through a rigorous quality assurance approach and intra-team peer feedback. In this role, you are central to driving user engagement improvements via relevancy tuning our messaging to discrete cohorts.

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home. You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

  • Engages marketers in refinement sessions to clarify strategy requirements to finalize.
  • Builds messaging solution and conducts self-quality assurance testing.
  • Conducts peer-review quality assurance for Marketing Operations counterparts to enable a deployment ready status.
  • Actively monitors solution deployment for a limited period to readily identify potential bugs to remediate or mitigate.
  • Utilizes business intelligence reporting or direct analytical queries to determine the business impact of the solution, and then utilizes that insight in go-forward refinement sessions or team reporting.

Required Qualifications & Skills

  • Experience in marketing operations, analytics, or equivalent applied roles.
  • Possessing a high bar for quality, and ability to readily spot potential bugs.
  • Superb writing skills to utilize for documentation, solution design and insights.
  • Effective communication skills with globally diverse cultures.
  • Curious and analytic mindset, striving to build expertise.
  • Ability to be on-call when business critical launches occur.
  • Verbal and writing proficiency in the English language.
  • Education in technology or business domains with an undergraduate degree with quantitative focus. Equivalent work experience is applicable.

Preferred Qualifications

  • Active certifications in messaging platforms (Braze, Adobe Experience Manager).
  • Understanding of messaging best practices (email, push, in-app).
  • Working knowledge of SQL.
  • Experience working in agile teams.

The Perks

  • 25 days annual leave.
  • Private medical insurance & dental care.
  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free.
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing.
  • Excellent parental and guardian leave.
  • Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Specialist, Marketing Operations - EMEA in London employer: The Walt Disney Company

The Walt Disney Company is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. With generous benefits such as private medical insurance, 25 days of annual leave, and unique perks like free park entry, employees are supported both personally and professionally. Located in the heart of London, the company provides ample opportunities for growth and development, ensuring that every team member can thrive in their career while contributing to a diverse and inclusive community.

The Walt Disney Company

Contact Details:

The Walt Disney Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Specialist, Marketing Operations - EMEA in London

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for The Walt Disney Company and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like The Walt Disney Company are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with The Walt Disney Company on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at The Walt Disney Company. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Specialist, Marketing Operations - EMEA in London

Marketing Operations
Analytical Skills
Quality Assurance
Solution Design
Messaging Best Practices
Effective Communication
Documentation Skills

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit The Walt Disney Company. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of The Walt Disney Company:Show us that you’ve done your homework! In your application, briefly mention what you admire about The Walt Disney Company’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at The Walt Disney Company

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at The Walt Disney Company will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At The Walt Disney Company, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.