At a Glance
- Tasks: Provide expert employee relations support and manage complex case activities.
- Company: Join the People & Culture team at Disney, a leader in entertainment.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and free park entry.
- Other info: Be part of a diverse team that values inclusion and creativity.
- Why this job: Make a real impact in a dynamic environment while embracing Disney's values.
- Qualifications: CIPD qualified with experience in employee relations and strong communication skills.
The predicted salary is between 56700 - 69300 £ per year.
We are looking for a Senior Employee Relations Advisor to join our People & Culture team on a 12-month fixed-term contract! The successful Senior ER Advisor will play a key role in providing commercially focused, and risk assessed employee relations support to HR, line managers and staff. The role will provide ER advice to HR Business Partners, as well as deliver direct case management activity on matters including complex formal disciplinary investigations, ill health and wellbeing consultations and dispute resolution. Additionally, the position will play an active part in ER projects. This includes the regular review of employment policies, supporting the Senior Manager ER with a continual refresh to align the Company’s policies with internal people strategies, employment legislation and opportunity and inclusion. The Senior ER Advisor must develop close working partnerships with the HR Business Partners to build strong trusted relationships and will interface with HR COE’s and HR Operations teams to leverage specialist resources to provide ER solutions.
Please note: This role will be based in our London Hammersmith office, 4 days a week, with either Monday or Friday working from home.
Values
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do
- Providing ER case management advice as a subject matter expert on main areas of ER practice, including health and wellbeing, performance management, flexible working, disciplinary and grievance.
- Supporting the Senior Manager, ER, with advisory on headcount management/restructure activity as needed.
- Coaching HR and line managers on complex ER matters, acting as a trusted advisor to stakeholders to resolve employee issues and build management capability.
- Reviewing documentation including occupational health referrals, disciplinary investigations and performance improvement plans.
- Applying a commercial mindset to advice to provide pragmatic solutions, while ensuring that an appropriate risk radar is applied to review any potential challenge including legal and regulatory.
- Maintaining a positive outlook when providing advice towards resolving a particular scenario.
- Competently handling sensitive data in line with internal information security standards and GDPR requirements.
ER Case Management
- Direct case management on matters including complex formal disciplinary investigations, ill health and wellbeing consultations and dispute resolution.
- Connecting with other COE teams to effectively case manage through to resolution, including Wellbeing, Health and Safety, Legal and Compensation and Benefits as appropriate.
- Producing high quality documentation, including outcome letters, employee communications and appeal documentation.
Strategic ER Policy and Projects
- Supporting the ongoing refresh of employment policies and toolkits, including research, consulting with COE teams, drafting, and supporting communications roll out as appropriate.
- Delivering key HR/ER projects with the wider team, including case management process improvement, ER data insights capabilities and ER related training.
- Identifying wider areas for process and policy improvement to streamline management of ER matters to improve experience for line managers and employees, avoid future issues and better manage situations going forwards.
ER Technical Expertise
- Continuing to develop strong understanding of core ER policies and procedures, and associated employment laws.
- Attending regular external Employment Law events to ensure advice is up to date with both current legislation and case law.
- Sharing learning across HR team, taken from individual case management/advisory activities and external landscape, to improve knowledge and understanding of ER issues across the team.
Required Qualifications & Skills
- Experience of multinational, fast-paced, progressive commercial organisations.
- CIPD Qualified or equivalent work experience.
- Sound experience across other HR disciplines.
- Experience of working in a multi-cultural, diverse environment.
- ER experience demonstrated with proven direct complex case management and advisory/coaching support to HR colleagues, line managers and staff.
- Strong up to date Employment Law knowledge.
- Excellent interpersonal, communication and people management skills.
- Ability to remain calm under pressure and deal positively with people in difficult situations.
- Demonstrated experience of managing non-complex and complex ER cases from inception to satisfactory conclusion.
- Fast and effective relationship builder.
- Excellent attention to detail.
- Demonstrable experience of grasping issues quickly and delivering effective and efficient solutions.
- Ability to quickly develop organisational savvy, political navigation and sensitivity.
- Ability to adopt a consultant ‘customer focus’ style to the role, partnering with managers, developing good relationships both within and external to the organisation.
- High level of personal credibility and ability to engage with the business and to exercise sound judgement.
- Well-organised and able to manage multiple projects/relationships.
- Self-starter and able to work autonomously (requiring minimal supervision).
- Demonstrable track record of delivering value-adding HR solutions.
- Familiar with relevant HR-oriented technologies and computer literate (Experience of Workday is desirable).
- Able to operate and work effectively with MS Office Suite: Outlook, Word, Excel, PowerPoint, as well as standard ER systems of record.
The Perks
- 25 days annual leave.
- Private medical insurance & dental care.
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free.
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing.
- Excellent parental and guardian leave.
- Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Senior Advisor, Employee Relations in London employer: The Walt Disney Company
Join a vibrant team at Disney, where our London Hammersmith office fosters a culture of integrity, inclusion, and creativity. As a Senior Advisor in Employee Relations, you'll benefit from 25 days of annual leave, private medical insurance, and unique perks like free park entry and Disney discounts, all while contributing to meaningful projects that enhance employee experience and policy development. With a strong focus on professional growth and collaboration, this role offers an exceptional opportunity to thrive in a diverse and supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Advisor, Employee Relations in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at The Walt Disney Company!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at The Walt Disney Company.
We think you need these skills to ace Senior Advisor, Employee Relations in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at The Walt Disney Company. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to The Walt Disney Company and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at The Walt Disney Company. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to The Walt Disney Company's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at The Walt Disney Company
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with The Walt Disney Company.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at The Walt Disney Company will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact The Walt Disney Company and how you would contribute to adapting HR strategies.
