Product & Database Assistant in London

Product & Database Assistant in London

London Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
The Walt Disney Company

At a Glance

  • Tasks: Support product data management and assist with reservations for Disney parks and cruises.
  • Company: Join the iconic Disney team in a vibrant London office.
  • Benefits: Enjoy 25 days annual leave, private medical insurance, and free park entry.
  • Other info: Dynamic role with opportunities for growth and involvement in exciting projects.
  • Why this job: Make a meaningful impact while working with a creative and inclusive team.
  • Qualifications: Strong collaboration skills and experience in managing product information.

The predicted salary is between 30000 - 40000 £ per year.

About the Role & Team

Join the Disney team as a Product & Database Assistant and help support our continued growth by managing product data, assisting with the United Kingdom reservations system, and providing essential product support for Walt Disney World, Disneyland Paris, and Disney Cruise Line. In this important role, you will ensure that products are loaded accurately, inventories are maintained effectively, and you will help colleagues deliver key business projects. Expect a dynamic position where your daily responsibilities shift to meet changing business needs, offering both variety and opportunity to make a meaningful impact.

Please include a Cover Letter with your application. This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.

Values

You’ll join a team grounded in our Disney values, acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

  • Product and Database Support
    • Collaborate with digital and operational teams to organize and maintain accurate product information.
    • Assist in rolling out product updates, promotions, and innovative cross-brand projects to strengthen WDTCI’s overall product portfolio.
    • Help develop and update key documentation, including project plans, functional specifications, and process flow charts.
    • Provide essential operational and administrative support to ensure seamless day-to-day business functions.
  • System & Process Support
    • Work closely with digital and operational teams to ensure product information is organized, accurate, and up-to-date.
    • Support the implementation of product updates, promotions, and collaborative projects across brands to enhance the WDTCI product portfolio.
    • Assist in creating and updating essential documentation such as project plans, functional specifications, and process flow charts.
    • Provide day-to-day operational and administrative support to help the business run smoothly.
    • Manage and maintain the external reservations system (JFA) including pricing, inventory, offers, and voucher setup.
    • Assist with inventory control, including managing room allocations and releases.
  • Stakeholder & Communication Support
    • Work alongside digital and operational teams to ensure all product information is accurately organized, updated, and maintained within the database.
    • Support the launch and implementation of product updates, promotional campaigns, and collaborative projects across brands to enhance WDTCI’s product offerings.
    • Assist in creating, updating, and maintaining essential documentation, including project plans, functional specifications, and process flow charts to support business operations.

Required Qualifications & Skills

  • Strong ability to collaborate with digital and operational teams to ensure product information is accurately organized, maintained, and updated in databases.
  • Experience supporting the rollout of product updates, promotions, and innovative cross-brand initiatives to enhance product portfolios.
  • Proficiency in developing, updating, and maintaining essential documentation, including project plans, functional specifications, and process flow charts.
  • Demonstrated organizational and administrative skills to provide effective day-to-day operational support and ensure seamless business functions.

The Perks

  • 25 days annual leave.
  • Private medical insurance & dental care.
  • Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free.
  • Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing.
  • Excellent parental and guardian leave.
  • Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Product & Database Assistant in London employer: The Walt Disney Company

Joining Disney as a Product & Database Assistant in our vibrant London Hammersmith office offers you the chance to be part of a dynamic team that values integrity, inclusion, creativity, collaboration, and community. With benefits like 25 days of annual leave, private medical insurance, and free park entry for you and your loved ones, we prioritise employee well-being and work-life balance. Our commitment to diversity and growth ensures that you will have ample opportunities to develop your skills and contribute meaningfully to exciting projects across our renowned brands.

The Walt Disney Company

Contact Details:

The Walt Disney Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product & Database Assistant in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Disney through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by researching Disney's values and recent projects. Show us how your skills align with their mission and how you can contribute to their dynamic team.

Tip Number 3

Practice common interview questions, especially those related to collaboration and problem-solving. We want to see how you handle challenges and work with others!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Disney family.

We think you need these skills to ace Product & Database Assistant in London

Database Management
Product Data Management
Collaboration Skills
Documentation Development
Project Planning
Operational Support
Inventory Control

Some tips for your application 🫡

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight your relevant experience and how it aligns with the role of Product & Database Assistant. We want to see your personality and passion for the Disney brand, so don’t hold back!

Tailor Your CV:When applying, tailor your CV to reflect the skills and experiences mentioned in the job description. Use keywords from the posting to show us you’re a perfect fit for the team. Remember, we love collaboration and creativity!

Showcase Your Organisational Skills:Since this role involves managing product data and supporting various teams, make sure to showcase your organisational skills in your application. Give examples of how you've successfully managed projects or maintained databases in the past.

Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you who want to join our team!

How to prepare for a job interview at The Walt Disney Company

Know Your Product Inside Out

Before the interview, make sure you research Disney's product offerings, especially those related to Walt Disney World, Disneyland Paris, and Disney Cruise Line. Understanding the products will help you answer questions confidently and show your genuine interest in the role.

Showcase Your Collaboration Skills

Since this role involves working closely with digital and operational teams, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight specific projects where teamwork led to successful outcomes, as this aligns with Disney's values of collaboration and community.

Be Ready for Dynamic Questions

Expect questions that assess your adaptability and problem-solving skills. The role is dynamic, so think of scenarios where you've had to adjust quickly to changing circumstances or priorities. This will demonstrate your ability to thrive in a fast-paced environment.

Prepare Your Documentation Examples

Since you'll be involved in creating and updating essential documentation, bring examples of project plans, functional specifications, or process flow charts you've worked on. This will not only showcase your organisational skills but also your attention to detail, which is crucial for this position.