At a Glance
- Tasks: Manage Disney+ merchandising for the UK & Ireland, creating engaging customer experiences.
- Company: Join the iconic Disney team and be part of a creative culture.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and exclusive Disney discounts.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
- Why this job: Be at the forefront of the streaming revolution with a uniquely British perspective.
- Qualifications: Experience in streaming or broadcast, strong CMS skills, and a passion for Disney.
The predicted salary is between 40000 - 50000 € per year.
About the Role & Team
Disney+ is looking for an ambitious and detail-driven UK & Ireland Merchandiser to join our Regional Programming team. In this role, you will be responsible for delivering best-in-class editorial and operational execution across the Disney+ service for the UK & Ireland market — one of the world’s most dynamic and competitive streaming landscapes.
You will manage all homepage and customer-facing merchandising through CMS builds, localise regional plans with a distinctly British point of view, champion our UK originals and acquisitions alongside global and branded blockbusters, and bring bold editorial stunts and activations to life. Reporting into the Senior Merchandising Manager, EMEA, you will work closely with colleagues across EMEA, the US, and a wide range of cross-functional partners to ensure Disney+ continues to delight audiences across every touchpoint.
This role will be based in our London Hammersmith office, working 4 days in the office each week, with the flexibility to work either Monday or Friday from home.
You’ll join a team grounded in our Disney values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values guide how we show up for our audiences, our partners and each other every day.
What You Will Do
- Own the day-to-day merchandising execution for the UK & Ireland Disney+ service, ensuring all customer-facing surface areas — including the homepage — are accurate, engaging and optimised.
- Adapt regional EMEA merchandising plans to reflect local market insight, audience behaviour and editorial opportunity across the UK and Ireland.
- Deliver end-to-end CMS builds, maintenance and experimentation, including pages, collections, sets, badges and calls-to-action, alongside full QA of service previews.
- Bring a uniquely British perspective to regional plans, championing UK originals, acquisitions and branded content.
- Partner closely with Marketing to support integrated campaigns, milestone meetings and launch plans.
- Collaborate with Social & PR teams to honour Coming Soon commitments and external announcements.
- Work with Customer Engagement and Analytics teams to make reactive, performance-led adjustments to merchandising strategy.
- Lead bespoke UK editorial stunts and activations in partnership with Creative teams.
- Act as the point of contact for Disney+ on UK partner platforms (including Sky, Virgin Media and others), supplying up-to-date content recommendations and maintaining strong relationships.
- Participate in programming weeklies, stand-ups, regional reviews, presentations and content briefings in support of the wider Programming team.
Required Qualifications & Skills
- Experience working within a UK broadcast, streaming or SVOD environment.
- Hands-on experience using a Content Management System (CMS) in a customer-facing environment.
- Strong knowledge and appreciation of the Disney brand portfolio, including General Entertainment brands such as FX and Hulu.
- Excellent communication skills, with the ability to collaborate effectively across multiple teams and stakeholders.
- Exceptional attention to detail and a customer-first mindset.
- Strong organisational skills, with the ability to manage multiple projects and workstreams simultaneously.
- Deep understanding of the UK streaming and media landscape, including key competitors.
Preferred Qualifications
- Experience supporting sports programming or sport-led editorial propositions.
- Familiarity with Airtable, Google Sheets / Excel, PowerPoint or Google Slides, and Microsoft Teams.
- Experience preparing and delivering presentations, dashboards or performance updates.
- Experience working with external content partners and platform integrations.
The Perks
- 25 days annual leave.
- Private medical insurance and dental care.
- Free Park Entry: enjoy complimentary access to our parks with family and friends.
- Disney Discounts across selected products, resorts, food & beverage and ticketing.
- Excellent parental and guardian leave.
- Employee Resource Groups including WOMEN @ Disney, Disney Mosaic, Disney PRIDE, ENABLED (our disability and neurodiversity group) and TRUST (Mental Health & Wellbeing).
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where everyone can thrive and belong. Disney is committed to building a team that includes and respects a wide variety of voices, identities, backgrounds and experiences.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Merchandiser - Disney+ in London employer: The Walt Disney Company
Disney+ is an exceptional employer, offering a vibrant work culture that champions creativity, collaboration, and inclusion. Based in the dynamic London Hammersmith office, employees enjoy generous benefits such as 25 days of annual leave, private medical insurance, and unique perks like free park entry and Disney discounts. With a strong commitment to employee growth and a diverse workforce, Disney+ provides a meaningful environment where team members can thrive and contribute to delivering outstanding content for audiences across the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Merchandiser - Disney+ in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Disney+ or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by researching Disney+ and its content. Know their UK originals and be ready to discuss how you can contribute to their merchandising strategy. Show them you’re passionate about the brand!
✨Tip Number 3
Practice your pitch! Be clear about what you bring to the table and how your skills align with the role. Confidence is key, so rehearse your answers to common interview questions until you feel like a superstar.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Disney+ team. Let’s make it happen!
We think you need these skills to ace Merchandiser - Disney+ in London
Some tips for your application 🫡
Show Your Passion for Disney+:When you're writing your application, let your love for Disney+ shine through! Talk about your favourite shows or how you engage with the platform. This will show us that you're not just looking for a job, but that you're genuinely excited about being part of the Disney family.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the UK streaming landscape. We want to see how your skills align with the role of Merchandiser, so don’t be shy about showcasing your relevant experience and knowledge of the industry!
Be Detail-Oriented:Attention to detail is key in this role, so make sure your application reflects that! Double-check for any typos or formatting issues before hitting send. A polished application shows us that you care about quality and professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it’s super easy to navigate, so you can focus on making your application as strong as possible!
How to prepare for a job interview at The Walt Disney Company
✨Know Your Disney+ Stuff
Before the interview, dive deep into Disney+ and its offerings. Familiarise yourself with their UK originals and acquisitions, as well as how they stand out in the competitive streaming landscape. This knowledge will show your passion for the brand and help you connect your experience to their needs.
✨Showcase Your CMS Skills
Since this role involves hands-on work with a Content Management System, be ready to discuss your previous experiences using CMS in customer-facing environments. Bring examples of how you've optimised content or improved user engagement through effective merchandising strategies.
✨Bring a British Perspective
As you'll be localising regional plans, think about how you can bring a distinctly British point of view to the table. Prepare some ideas on how you would champion UK content and engage local audiences, demonstrating your understanding of the market and its unique characteristics.
✨Collaboration is Key
This role requires working closely with various teams, so be prepared to discuss your collaboration skills. Share examples of how you've successfully partnered with marketing, social media, or analytics teams in the past to achieve common goals, highlighting your ability to communicate effectively across different stakeholders.