Facilities Service Desk Lead – Hybrid, 12‑Month Contract in London
Facilities Service Desk Lead – Hybrid, 12‑Month Contract

Facilities Service Desk Lead – Hybrid, 12‑Month Contract in London

London Temporary 30000 - 40000 £ / year (est.) Home office (partial)
The Walt Disney Company

At a Glance

  • Tasks: Manage Facilities & Operations Service Point activities and handle calls.
  • Company: Join the magic at The Walt Disney Company in London.
  • Benefits: Enjoy 25 days annual leave, private medical insurance, and exclusive Disney discounts.
  • Other info: This is a hybrid role on a 12-month contract with great career potential.
  • Why this job: Be part of a dynamic team and contribute to a world-renowned brand.
  • Qualifications: Experience with Help Desk functions and CAFM systems like ServiceNow.

The predicted salary is between 30000 - 40000 £ per year.

The Walt Disney Company is seeking an experienced Facilities Coordinator in London for a 12-month Fixed Term Contract. This office-based role requires you to manage Facilities & Operations Service Point activities, including handling calls, logging faults, and providing monthly reports.

The ideal candidate will have experience with Help Desk functions and CAFM systems like ServiceNow.

Enjoy benefits like 25 days annual leave, private medical insurance, and Disney discounts.

Facilities Service Desk Lead – Hybrid, 12‑Month Contract in London employer: The Walt Disney Company

The Walt Disney Company is an exceptional employer, offering a vibrant work culture in the heart of London that fosters creativity and collaboration. Employees benefit from generous perks such as 25 days of annual leave, private medical insurance, and exclusive Disney discounts, alongside ample opportunities for professional growth within a globally recognised brand. Join us to be part of a team that values innovation and employee well-being, making every day at work a rewarding experience.
The Walt Disney Company

Contact Detail:

The Walt Disney Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Service Desk Lead – Hybrid, 12‑Month Contract in London

Tip Number 1

Network like a pro! Reach out to your connections in the facilities management field. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for the interview by researching the company culture at Disney. We want to show them that you’re not just a fit for the role, but also for their team. Think about how your experience with Help Desk functions and CAFM systems can shine!

Tip Number 3

Practice your responses to common interview questions. We can’t stress enough how important it is to articulate your experience clearly, especially when it comes to managing service point activities and logging faults.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for candidates who are passionate about facilities management and ready to take on new challenges.

We think you need these skills to ace Facilities Service Desk Lead – Hybrid, 12‑Month Contract in London

Facilities Management
Help Desk Functions
CAFM Systems
ServiceNow
Call Handling
Fault Logging
Report Generation
Communication Skills
Customer Service
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with Help Desk functions and CAFM systems like ServiceNow. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Facilities Service Desk Lead role. Share specific examples of how you've managed similar tasks in the past.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at The Walt Disney Company

Know Your CAFM Systems

Make sure you brush up on your knowledge of CAFM systems, especially ServiceNow. Be ready to discuss how you've used these tools in previous roles and how they can improve efficiency in managing Facilities & Operations.

Showcase Your Help Desk Experience

Prepare examples from your past work where you successfully handled Help Desk functions. Highlight specific situations where you resolved issues quickly and effectively, as this will demonstrate your problem-solving skills.

Understand the Role's Responsibilities

Familiarise yourself with the key responsibilities of the Facilities Service Desk Lead. Think about how your previous experiences align with managing Service Point activities, logging faults, and generating reports.

Emphasise Communication Skills

Since this role involves handling calls and interacting with various stakeholders, be prepared to discuss your communication style. Share examples of how you've effectively communicated in high-pressure situations to ensure smooth operations.

Facilities Service Desk Lead – Hybrid, 12‑Month Contract in London
The Walt Disney Company
Location: London

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