Concession Store Manager - Drive Sales & Guest Experience

Concession Store Manager - Drive Sales & Guest Experience

Temporary 30000 - 40000 £ / year (est.) No working from home possible
The Walt Disney Company

At a Glance

  • Tasks: Lead a team to drive sales and enhance guest experiences at a vibrant retail location.
  • Company: Join the magic of The Walt Disney Company, a leader in entertainment and retail.
  • Benefits: Enjoy competitive pay, a dynamic work environment, and the chance to be part of something special.
  • Other info: 12-month fixed-term contract with opportunities for growth within a renowned brand.
  • Why this job: Be a key player in creating unforgettable experiences for guests while developing your leadership skills.
  • Qualifications: Proven retail leadership experience and ability to thrive in a fast-paced setting.

The predicted salary is between 30000 - 40000 £ per year.

The Walt Disney Company is seeking a Concession Manager for a 12-month fixed-term contract at the Selfridges location in London. The ideal candidate will manage a team to achieve sales objectives and uphold the Disney brand standards.

Responsibilities include:

  • Leading the team
  • Ensuring compliance with policies
  • Maintaining high retail standards

Successful applicants will have proven retail leadership experience and a strong track record in a fast-paced environment.

Concession Store Manager - Drive Sales & Guest Experience employer: The Walt Disney Company

The Walt Disney Company offers an exceptional work environment for the Concession Store Manager role at Selfridges, London, where creativity and passion for guest experience thrive. Employees benefit from a vibrant culture that encourages professional growth, with opportunities to develop leadership skills while being part of a globally recognised brand. With a focus on teamwork and innovation, this position not only promises a rewarding career but also the chance to create magical experiences for guests every day.

The Walt Disney Company

Contact Details:

The Walt Disney Company Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Concession Store Manager - Drive Sales & Guest Experience

Get Your Foot in the Door Early

In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!

Utilise Local Connections

Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!

Show Off Your Availability

Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!

Be Ready for On-the-Spot Interviews

When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!

We think you need these skills to ace Concession Store Manager - Drive Sales & Guest Experience

Retail Leadership
Sales Management
Team Management
Customer Service
Compliance Management
Brand Standards Maintenance
Fast-Paced Environment Adaptability

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.

Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!

Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.

Tailor Your Application to The Walt Disney Company:Don’t forget to personalise your application for The Walt Disney Company! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.

How to prepare for a job interview at The Walt Disney Company

Show Off Your Customer Service Skills

In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.

Brush Up on Product Knowledge

Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that The Walt Disney Company offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.

Flexibility is Key

Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.

Demonstrate Team Spirit

Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at The Walt Disney Company and contribute positively during your temporary stint.