At a Glance
- Tasks: Support product data management and assist with UK reservations for Disney parks and cruises.
- Company: Join the iconic Disney team in a vibrant London office.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and free park entry.
- Other info: Dynamic role with opportunities for growth and participation in employee resource groups.
- Why this job: Make a meaningful impact while working with a creative and inclusive team.
- Qualifications: Strong collaboration skills and experience in product support and documentation.
The predicted salary is between 30000 - 40000 £ per year.
Join the Disney team as a Product & Database Assistant and help support our continued growth by managing product data, assisting with the United Kingdom reservations system, and providing essential product support for Walt Disney World, Disneyland Paris, and Disney Cruise Line. In this important role, you will ensure that products are loaded accurately, inventories are maintained effectively, and you will help colleagues deliver key business projects. Expect a dynamic position where your daily responsibilities shift to meet changing business needs, offering both variety and opportunity to make a meaningful impact.
This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.
ValuesYou’ll join a team grounded in our Disney values, acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.
What You Will Do- Product and Database Support
- Collaborate with digital and operational teams to organize and maintain accurate product information.
- Assist in rolling out product updates, promotions, and innovative cross-brand projects to strengthen WDTCI’s overall product portfolio.
- Help develop and update key documentation, including project plans, functional specifications, and process flow charts.
- Provide essential operational and administrative support to ensure seamless day-to-day business functions.
- System & Process Support
- Work closely with digital and operational teams to ensure product information is organized, accurate, and up-to-date.
- Support the implementation of product updates, promotions, and collaborative projects across brands to enhance the WDTCI product portfolio.
- Assist in creating and updating essential documentation such as project plans, functional specifications, and process flow charts.
- Provide day-to-day operational and administrative support to help the business run smoothly.
- Manage and maintain the external reservations system (JFA) including pricing, inventory, offers, and voucher setup.
- Assist with inventory control, including managing room allocations and releases.
- Stakeholder & Communication Support
- Work alongside digital and operational teams to ensure all product information is accurately organized, updated, and maintained within the database.
- Support the launch and implementation of product updates, promotional campaigns, and collaborative projects across brands to enhance WDTCI’s product offerings.
- Assist in creating, updating, and maintaining essential documentation, including project plans, functional specifications, and process flow charts to support business operations.
- Strong ability to collaborate with digital and operational teams to ensure product information is accurately organized, maintained, and updated in databases.
- Experience supporting the rollout of product updates, promotions, and innovative cross-brand initiatives to enhance product portfolios.
- Proficiency in developing, updating, and maintaining essential documentation, including project plans, functional specifications, and process flow charts.
- Demonstrated organizational and administrative skills to provide effective day-to-day operational support and ensure seamless business functions.
- 25 days annual leave.
- Private medical insurance & dental care.
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free.
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing.
- Excellent parental and guardian leave.
- Employee Resource Groups – WOMEN @ Disney, Disney Mosaic, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Product & Database Associate — UK Reservations & Data Ops employer: The Walt Disney Company (France)
Join the Disney team as a Product & Database Associate in our vibrant London Hammersmith office, where you will play a crucial role in supporting our growth and enhancing our product offerings. With a strong emphasis on collaboration, creativity, and community, we offer a dynamic work environment that values integrity and inclusion, alongside generous benefits such as private medical insurance, free park entry, and excellent parental leave. At Disney, you'll find ample opportunities for personal and professional growth while being part of a diverse workforce that celebrates unique perspectives.
Contact Details:
The Walt Disney Company (France) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product & Database Associate — UK Reservations & Data Ops
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Disney through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Disney's values and recent projects. Show how your skills align with their mission and how you can contribute to their dynamic team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience with product data and collaboration, as these are key for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Disney family!
We think you need these skills to ace Product & Database Associate — UK Reservations & Data Ops
Some tips for your application 🫡
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Make sure to highlight your relevant experience and how it aligns with the role. We want to see your personality, so don’t be afraid to let it show!
Tailor Your CV:Don’t just send out the same CV for every application. Tailor it to reflect the skills and experiences that are most relevant to the Product & Database Associate role. We love seeing how you can contribute to our team!
Showcase Your Team Spirit:Since collaboration is key in this role, make sure to include examples of how you've worked effectively in teams before. We’re all about working together, so let us know how you can fit into our Disney family!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at The Walt Disney Company (France)
✨Know Your Product Inside Out
Before the interview, make sure you’re familiar with Disney's product offerings, especially those related to Walt Disney World, Disneyland Paris, and Disney Cruise Line. Understanding the products will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Collaboration Skills
Since this role involves working closely with digital and operational teams, be prepared to discuss examples of how you've successfully collaborated in the past. Highlight specific projects where teamwork led to successful outcomes, as this aligns with Disney's values of collaboration and community.
✨Prepare for Process and Documentation Questions
Expect questions about your experience with project plans, functional specifications, and process flow charts. Brush up on your organisational skills and be ready to explain how you’ve maintained accurate documentation in previous roles, as this is crucial for the position.
✨Embrace Disney's Values
Familiarise yourself with Disney's core values: Integrity, Inclusion, Creativity, Collaboration, and Community. Think of ways you can demonstrate these values through your experiences and how they resonate with your work ethic. This will show that you’re not just a fit for the role, but also for the company culture.
