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- Tasks: Lead partner growth initiatives and optimise customer experiences for Disney+.
- Company: Join the iconic Walt Disney Company and shape the future of entertainment.
- Benefits: Enjoy 25 days leave, private medical insurance, and free park entry.
- Why this job: Make a real impact on Disney+ growth while working with a creative team.
- Qualifications: Experience in DTC business and strong analytical skills required.
- Other info: Be part of a diverse team that values different perspectives and backgrounds.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About the Role & Team
Disney+ is The Walt Disney Company’s Direct-to-Consumer (DTC) video entertainment service, delivering world-class content from Disney, Pixar, Marvel, Star Wars, National Geographic and Star. Available across multiple platforms, Disney+ offers an easy-to-use experience for millions of customers globally. Within EMEA, our partners are one of the most powerful channels for Disney+ growth. This role is pivotal in shaping how customers experience Disney+ through our partner ecosystem. By optimising the entire lifecycle for partner-acquired customers - from first awareness through activation, engagement, and retention - you will directly impact KPIs that matter most: activation rates, engagement levels, and customer lifetime value.
What You’ll Do
- Lead Partner Lifecycle Growth: Set the direction for the full lifecycle for partner-acquired customers, delivering initiatives and creating frameworks that increase sign-ups, drive higher activation, improve content discovery, boost engagement, and extend lifetime value.
- Drive Strategic Analysis & Insights: Use data, insights, and modelling to identify and evaluate growth opportunities. Translate complex data into clear narratives and actionable recommendations.
- Influence Product & CX Improvements: Operate at the intersection of commercial and product/tech, collaborating with Product, VX, Technical Account Management, Merchandising, Partner Marketing, Legal, and global/local market teams to optimise partner-integrated experiences and deliver customer‑first solutions.
- Coordinate Cross‑Functional Delivery: Ensure major partner lifecycle initiatives - such as new product feature launches, merchandising transformations, or high‑impact marketing campaigns - are delivered on time, in scope, and with measurable KPI impact.
- Executive‑Level Engagement: Prepare and deliver well‑structured presentations for DTC leadership, explaining complex situations clearly and simply.
Key Performance Indicators
- Growth in Disney+ subscribers and revenues acquired through third‑party partnerships.
- Partner activation metrics (activation rates, time to activate).
- Partner engagement metrics (weekly hours streamed, reduction in non‑streamers).
- Reduction in churn for partner‑acquired customers.
Required Experience & Skills
- Ability to analyse and optimise customer lifecycles to deliver better experiences and outcomes.
- A self‑starter who thrives in a matrix organisation, effectively delivers through others, and is comfortable navigating ambiguity.
- Experience in a DTC business improving customer experience and driving engagement.
- Strong commercial and product/tech acumen, with experience bridging both areas.
- Skilled in leveraging data and insights to identify opportunities and influence decision‑making.
- Competent in modelling and translating data into compelling business recommendations.
- Proven success working cross‑functionally to deliver complex initiatives in a fast‑paced environment.
- Familiarity with OTT, Pay TV, Telco, and partner ecosystems is a plus.
- Highly organised, able to balance multiple priorities and maintain clarity under pressure.
- Self‑motivated and comfortable working independently with minimal supervision.
- Strong communication skills, including proficiency in creating executive‑ready presentations and memos using PowerPoint, Word, and Google Suite.
The Perks:
- 25 days annual leave
- Private medical insurance & dental care
- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
- Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing
- Disney+ Subscription
- Excellent parental and guardian leave
- Employee Resource Groups – WOMEN@Disney, Disney MOSAIC, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST.
The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.
Senior Manager, Partner Growth EMEA employer: The Walt Disney Company (EMEA)
Contact Detail:
The Walt Disney Company (EMEA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Partner Growth EMEA
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Disney+. Use LinkedIn to connect and engage with them. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research Disney+ and its partner ecosystem thoroughly. Be ready to discuss how you can optimise customer lifecycles and drive engagement – show us you’re the right fit!
✨Tip Number 3
Showcase your data skills! Be prepared to share examples of how you've used data to influence decisions in past roles. We love candidates who can turn complex insights into clear, actionable strategies.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Disney+ family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Manager, Partner Growth EMEA
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Manager, Partner Growth EMEA role. Highlight your experience in optimising customer lifecycles and driving engagement, as these are key aspects of the job.
Showcase Your Data Skills: Since this role involves a lot of data analysis, don’t forget to mention any relevant experience you have with data insights and modelling. We want to see how you've used data to influence decisions and drive growth.
Highlight Cross-Functional Experience: This position requires collaboration across various teams, so be sure to include examples of how you've successfully worked cross-functionally in the past. It’ll show us that you can navigate the complexities of a matrix organisation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Disney+!
How to prepare for a job interview at The Walt Disney Company (EMEA)
✨Know Your Data
Since this role involves a lot of data analysis, make sure you brush up on your skills. Be prepared to discuss how you've used data to drive growth in previous roles. Bring examples of how you've translated complex data into actionable insights.
✨Understand the Partner Ecosystem
Familiarise yourself with Disney+'s partner ecosystem and how it impacts customer experience. Think about how you can optimise the partner lifecycle and be ready to share your ideas on improving activation and engagement rates.
✨Showcase Cross-Functional Collaboration
This position requires working across various teams. Prepare examples of how you've successfully collaborated with different departments to deliver complex initiatives. Highlight your ability to navigate ambiguity and drive results through others.
✨Prepare Executive-Level Presentations
You'll need to present to DTC leadership, so practice creating clear and concise presentations. Use PowerPoint or Google Suite to mock up a presentation that explains a complex situation simply. This will demonstrate your communication skills and readiness for the role.
