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- Tasks: Support individuals in overcoming housing and substance misuse challenges while promoting independence.
- Company: Join The Wallich, a leading charity tackling homelessness in Wales.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Why this job: Empower others and help them regain control of their lives in a supportive environment.
- Qualifications: Experience in support work and a valid driving licence are essential.
- Other info: Dynamic role with opportunities for personal growth and community impact.
The predicted salary is between 30000 - 42000 £ per year.
Hours of Work: 37.5 hours per week - Monday - Friday 09:00-17:00 with some flexibility
Contract: Fixed term for 12 months with the possibility for extension
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website.
Project Description: The project operates across Wrexham working with Service Users who will be stable and/or in treatment or recently released from prison and engaged in relapse prevention work with the Substance Misuse Service. The service provides residential and floating support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project also provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence.
Purpose of Role: To coordinate and provide residential and floating support that enables and empowers Service Users to address housing, substance misuse and criminal offending issues; build their skills and confidence; and ultimately improve their ability to maintain their current or future accommodation. The support will promote independence to enable people to improve their control, understanding and involvement in dealing with the issues that affect them, and assist service users to achieve their preferred outcomes.
There is also the ability to earn £30 per day on the on call weekend rota. The on call is an emergency contact service for residents at the weekend between 09:00 and 17:00 on a Saturday and Sunday this is a phone service only.
This role is subject to an Enhanced DBS Disclosure.
Driving Licence: Driving Licence and use of a vehicle is Essential.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Closing date: Closing date for this vacancy is 13th February 2026 at 09:00am. The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464.
Senior Support Worker - Wrexham Doorstop employer: The Wallich
Contact Detail:
The Wallich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker - Wrexham Doorstop
✨Tip Number 1
Get to know the company! Before your interview, check out The Wallich's website and social media. Understanding their mission and values will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and boost your confidence when discussing your experience as a Senior Support Worker.
✨Tip Number 3
Showcase your skills! Be ready to share specific examples of how you've supported individuals in similar situations. Highlight your experience with housing, substance misuse, and empowering service users to improve their lives.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Support Worker - Wrexham Doorstop
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Senior Support Worker role is all about. Check out the job description and think about how your experience aligns with the responsibilities and goals of the position.
Tailor Your Cover Letter: Don’t just send a generic cover letter! We want to see how your skills and experiences specifically relate to the work we do at The Wallich. Highlight your relevant experience in supporting individuals with housing and substance misuse issues.
Show Your Passion: Let your enthusiasm for helping others shine through in your application. Share any personal stories or experiences that demonstrate your commitment to supporting vulnerable individuals and promoting independence.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Wallich
✨Know the Project Inside Out
Before your interview, make sure you thoroughly understand The Wallich and its mission. Familiarise yourself with their work in Wrexham, especially regarding homelessness and substance misuse support. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Empathy and Communication Skills
As a Senior Support Worker, you'll be working closely with vulnerable individuals. Prepare examples that highlight your ability to empathise and communicate effectively. Think of situations where you've successfully supported someone through a tough time or helped them regain their independence.
✨Demonstrate Flexibility and Problem-Solving
The role requires some flexibility, especially with the on-call weekend rota. Be ready to discuss how you've adapted to changing circumstances in previous roles. Share specific instances where you’ve solved problems creatively, particularly in high-pressure situations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
