Hours of Work: Average of 37.5 hours per week following a 6 week rolling rota - shifts consist of: 7-3pm's, 7- 8pm's, 12- 8pm. To cover 2 weekends out of six
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich www.thewallich.com/about-us
Project Description
The project is located in Swansea and works with single, homeless men aged 25+. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on.
Purpose of Role
To provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to assist with the housing management needs of the project ensuring the delivery of a safe, secure and effective service.
This role is subject to an Enhanced DBS disclosure.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Closing date for this vacancy is 21st September 2026 at 09:00am.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464
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Support Worker - Windsor Lodge in Swansea employer: The Wallich
The Wallich is an exceptional employer dedicated to making a meaningful impact in the community by supporting individuals facing homelessness. With a strong focus on equity, diversity, and inclusion, we foster a supportive work culture that empowers our staff to bring their authentic selves to work. Employees benefit from flexible working hours, competitive pay for sleep-in shifts, and opportunities for personal and professional growth within a passionate team committed to positive change.
