At a Glance
- Tasks: Provide empowering support to individuals facing housing challenges and help them build independence.
- Company: Join The Wallich, a leading charity tackling homelessness in Wales.
- Benefits: Flexible shifts, supportive environment, and opportunities for personal growth.
- Other info: Dynamic team focused on equity, diversity, and inclusion.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in support work and a passion for helping others.
The predicted salary is between 30000 - 42000 £ per year.
Hours of Work
Average of 37.5 hours per week, 6 week rolling rota including 2 weekends in 6 and bank holidays, Shift times comprise of: 08:00-16:00, 12:00-20:00 and 08:00-20:00
About The Wallich
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich www.thewallich.com/about-us
Project Description
The project is located in Swansea and is a direct access hostel for 17 single people aged 18 upwards. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on.
Purpose of Role
To coordinate and provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to meet the housing management needs of the project ensuring the delivery of a safe, secure and effective service.
This role is subject to an Enhanced DBS disclosure.
Driving licence is desirable.
Closing date for this vacancy is 17th August 2026 at 09:00am.
Interview Date: 27 August 2026
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464
Senior Support Worker- Dinas Fechan in Swansea employer: The Wallich
The Wallich is an exceptional employer that prioritises the well-being and development of its staff while making a meaningful impact in the community of Llandrindod Wells. With a strong commitment to equity, diversity, and inclusion, employees benefit from a supportive work culture that encourages personal growth and professional advancement. Join us to be part of a dedicated team that empowers individuals at risk of homelessness, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker- Dinas Fechan in Swansea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Senior Support Worker role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support work. We can even role-play with friends to boost our confidence and nail those tricky questions!
✨Tip Number 3
Showcase your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to supporting individuals in need. It’s all about making that emotional connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Support Worker- Dinas Fechan in Swansea
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what we're looking for, so highlight those relevant bits in your CV and cover letter.
Show Your Passion for the Role:Let us know why you're excited about the Senior Support Worker position! Share your motivation for working in homelessness support and how you can contribute to our mission at The Wallich.
Tailor Your Application:Don’t just send a generic CV and cover letter. We love it when applicants personalise their documents to reflect the specific role. Use keywords from the job description to show you understand what we’re all about.
Apply Early!:We encourage you to apply as soon as possible. The closing date is 27th October 2025, but we might close the vacancy early if we get enough applications. So, don’t wait – get your application in through our website!
How to prepare for a job interview at The Wallich
✨Know the Organisation
Before your interview, take some time to research The Wallich and its mission. Understand their approach to supporting individuals facing homelessness and how they empower service users. This knowledge will help you align your answers with their values and demonstrate your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in support work or similar roles. Use specific examples that highlight your ability to promote independence and empower individuals. Think about situations where you’ve successfully helped someone overcome challenges, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and approach to support work. Practice responding to questions like, 'How would you handle a situation where a service user is resistant to support?' This will show your critical thinking and ability to adapt to different situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. Inquire about the training and support available for new staff or how success is measured in the position. This shows your enthusiasm and commitment to being an effective part of the team.
