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- Tasks: Support women facing challenges like substance misuse and domestic abuse, promoting independence.
- Company: Join The Wallich, a leading charity tackling homelessness in Wales.
- Benefits: Enjoy flexible hours, a supportive environment, and the chance to make a real difference.
- Why this job: Empower others while developing your skills in a meaningful, community-focused role.
- Qualifications: Must be female, have a driving licence, and access to a vehicle.
- Other info: This role requires an Enhanced DBS disclosure; early applications are encouraged.
The predicted salary is between 24000 - 36000 £ per year.
**This role is exempt from Schedule 9 of the Equality Act and is only available to female applicants**
Hours of Work: Average of 37.5 hours per week, following a 6 week rolling rota including evenings and weekends.
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales\’ leading homelessness charity, The Wallichwww.thewallich.com/about-us
Project Description
The project operates Swansea working with women who have substance misuse issues and other complex needs, such as domestic abuse. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project also provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:
– Promoting Personal and Community Safety
– Promoting Independence and Control
– Promoting Economic Progress and Financial Control
– Promoting Health and Wellbeing
Purpose of Role
To provide residential and floating support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future or current accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to assist with the housing management needs of the project ensuring the delivery of a safe, secure and effective service.
This role is subject to an Enhanced DBS disclosure.
Please note: Driving Licence and access to own vehicle is essential for this role.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidancepage for tips on what to include:
Closing date for this vacancy is 11th August 2025 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464
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Support Worker - Cross Borders Women\'s Project - Swansea employer: The Wallich
Contact Detail:
The Wallich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Cross Borders Women\'s Project - Swansea
✨Tip Number 1
Familiarise yourself with The Wallich's mission and values. Understanding their approach to supporting women with complex needs will help you align your responses during interviews and demonstrate your commitment to their cause.
✨Tip Number 2
Highlight any relevant experience you have in supporting individuals facing similar challenges, such as substance misuse or domestic abuse. Be prepared to share specific examples of how you've empowered others to achieve independence.
✨Tip Number 3
Since this role requires a driving licence and access to a vehicle, ensure you mention your driving experience and how it can facilitate your support work. This shows your readiness to meet the job's practical requirements.
✨Tip Number 4
Prepare questions that reflect your understanding of the project’s goals and the challenges faced by service users. This not only shows your interest but also your proactive approach to the role and its responsibilities.
We think you need these skills to ace Support Worker - Cross Borders Women\'s Project - Swansea
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Support Worker position. Pay special attention to the focus on empowering service users and promoting independence.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the role's purpose. Include any previous work with vulnerable groups, particularly women facing substance misuse issues or domestic abuse.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting individuals in challenging situations. Use specific examples from your past experiences to demonstrate how you can contribute to the project’s aims.
Showcase Your Skills: Emphasise skills that are crucial for this role, such as empathy, communication, and problem-solving. Mention your ability to work independently and as part of a team, as well as your commitment to promoting safety and wellbeing.
How to prepare for a job interview at The Wallich
✨Understand the Project's Mission
Familiarise yourself with The Wallich and its mission to support women facing homelessness and complex needs. Be prepared to discuss how your values align with their goals, particularly in promoting independence and community safety.
✨Showcase Relevant Experience
Highlight any previous experience you have in support work, especially with vulnerable groups. Share specific examples of how you've empowered individuals to overcome challenges, as this will demonstrate your capability for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive situations. Think of scenarios where you've had to support someone through a difficult time and be ready to explain your approach and the outcomes.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you build rapport with service users and collaborate with other professionals. Highlight any training or experience you have in active listening and conflict resolution.
