Service Manager

Hours of Work: 37.5 hours per week – Monday – Friday 09:00-17:00 with some flexibility

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales\’ leading homelessness charity, The

Project Description

You will be managing across our Ceredigion Residential Services ; Ty Nesaf, 9 & 13 Corporation Street and Aberglasney . Full details of these projects can be found via. this link: Services Archive – The Wallich

Purpose of Role

To be responsible for the day-to-day management of the Services which fall under the responsibility of this role, ensuring objectives and targets are met in line with contract requirement and organisational values, working in partnership with internal and external stakeholders where required. To ensure that staff and service users have the best possible support in place, allowing for the service to achieve its main aims and objectives.

This role is subject to an Enhanced DBS disclosure.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see ourApplication Guidance page for tips on what to include:

Job Description

Employee Benefits

Closing date for this vacancy is 24th November 2025 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we\’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we\’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may