Senior Support Worker - Wrexham Floating Support
Senior Support Worker - Wrexham Floating Support

Senior Support Worker - Wrexham Floating Support

Wrexham Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals and families with housing-related issues, empowering them to achieve their goals.
  • Company: Join The Wallich, a leading charity tackling homelessness in Wales with innovative support services.
  • Benefits: Enjoy flexible working hours, a supportive environment, and the chance to make a real difference.
  • Why this job: Be part of a mission-driven team that values diversity and inclusion while helping others regain independence.
  • Qualifications: A driving licence and access to your own vehicle are essential; experience in support work is a plus.
  • Other info: Apply early as we may close applications once sufficient candidates are found.

The predicted salary is between 28800 - 43200 Β£ per year.

Hours of Work: 37.5 hours per week – 09:00-17:00 Monday – Friday with some flexibility.

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales\’ leading homelessness charity, The Wallichwww.thewallich.com/about-us

Project Description

Wrexham Floating Support service provides housing related support to individuals and families in their homes or community. You will be responsible for maintaining a caseload through responding to referrals, carrying out needs and safety assessments and support plans. You will support service usersto achieve their goals by providing information, advice and guidance that enables service users to make informed decisions, signposting where needed, and coordinating planned service withdrawals.

Purpose of Role

To coordinate and provide support that enables and empowers service users to address housing and/or personal difficulties, build their skills and confidence improving their ability to maintain their current or future accommodation. The support will develop independence to enable people to improve their control, understanding and involvement in dealing with the issues that affect them, and assist service users to achieve their preferred outcomes.

This role is subject to an Enhanced DBS disclosure.

Please note: Driving Licence and access to own vehicle is essential for this role.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see ourApplication Guidancepage for tips on what to include:

Job Description Link

Employee Benefits

Closing date for this vacancy is 18th August 2025 at 09:00am.

The Wallich are shortlisting and interviewing candidates as they are received and reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464

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Senior Support Worker - Wrexham Floating Support employer: The Wallich

The Wallich is an exceptional employer dedicated to making a meaningful impact in the community through its innovative support services for individuals facing homelessness. With a strong commitment to equity, diversity, and inclusion, employees are encouraged to bring their authentic selves to work, fostering a supportive and collaborative environment. Located in Wrexham, this role offers flexible working hours and opportunities for personal and professional growth, making it an ideal place for those passionate about empowering others and making a difference.
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Contact Detail:

The Wallich Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Support Worker - Wrexham Floating Support

✨Tip Number 1

Familiarise yourself with The Wallich's mission and values. Understanding their approach to homelessness and support services will help you align your responses during interviews, showcasing your passion for their cause.

✨Tip Number 2

Highlight any relevant experience in social care or support work. Be prepared to discuss specific examples of how you've helped individuals overcome challenges, as this will demonstrate your capability in a similar role.

✨Tip Number 3

Prepare to discuss your approach to building relationships with service users. Emphasising your communication skills and ability to empower others will resonate well with the values of The Wallich.

✨Tip Number 4

Since a driving licence and access to a vehicle are essential, ensure you can confidently explain how you plan to manage travel for home visits. This shows your readiness for the practical aspects of the role.

We think you need these skills to ace Senior Support Worker - Wrexham Floating Support

Empathy
Communication Skills
Active Listening
Problem-Solving Skills
Time Management
Organisational Skills
Knowledge of Housing Support Services
Risk Assessment
Case Management
Ability to Work Independently
Team Collaboration
Conflict Resolution
Understanding of Safeguarding Procedures
Flexibility and Adaptability
Driving Licence and Access to Own Vehicle

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Support Worker position. Tailor your application to highlight how your skills and experiences align with the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals facing housing difficulties. Use specific examples from your past experiences to demonstrate your ability to empower service users and coordinate support effectively.

Highlight Relevant Experience: In your CV, emphasise any previous roles or volunteer work related to homelessness, support work, or community services. Include details about your caseload management, assessments, and any successful outcomes you achieved.

Showcase Your Skills: Make sure to include key skills relevant to the role, such as communication, empathy, problem-solving, and organisational skills. Mention your driving licence and access to a vehicle, as this is essential for the position.

How to prepare for a job interview at The Wallich

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Senior Support Worker. Be prepared to discuss how your experience aligns with the tasks, such as maintaining a caseload and conducting assessments.

✨Showcase Your Empathy

This role requires a strong sense of empathy and understanding. Prepare examples from your past experiences where you've successfully supported individuals facing challenges, highlighting your ability to empower them.

✨Demonstrate Problem-Solving Skills

Be ready to discuss specific situations where you've had to think on your feet and provide solutions. The interviewers will be looking for your ability to help service users navigate their difficulties effectively.

✨Ask Insightful Questions

Prepare thoughtful questions about the organisation and its approach to supporting service users. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Senior Support Worker - Wrexham Floating Support
The Wallich
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  • Senior Support Worker - Wrexham Floating Support

    Wrexham
    Full-Time
    28800 - 43200 Β£ / year (est.)

    Application deadline: 2027-08-15

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    The Wallich

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