Senior Support Worker - Sir Julian Hodge - Cardiff
Senior Support Worker - Sir Julian Hodge - Cardiff

Senior Support Worker - Sir Julian Hodge - Cardiff

Cardiff Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support vulnerable individuals in overcoming housing challenges and building independence.
  • Company: Join The Wallich, a leading charity tackling homelessness in Wales.
  • Benefits: Enjoy flexible hours, a supportive environment, and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while working in a diverse and inclusive culture.
  • Qualifications: No specific qualifications required; just a passion for helping others.
  • Other info: Apply early as the position may close once sufficient applications are received.

The predicted salary is between 28800 - 42000 £ per year.

Hours of Work: Average of 37.5 hours per week, day shifts with varied start and finish times, including bank holidays and weekends.

The Wallich is a leading homelessness and rough sleeping charity in Wales. The project is located in Cardiff and works with homeless and vulnerably housed individuals. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:

  • Promoting Personal and Community Safety
  • Promoting Independence and Control
  • Promoting Economic Progress and Financial Control
  • Promoting Health and Wellbeing

Purpose of Role: To coordinate and provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to meet the housing management needs of the project ensuring the delivery of a safe, secure and effective service.

This role is subject to an Enhanced DBS disclosure. We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Closing date for this vacancy is 30th June 2025 at 09:00am. The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464.

Senior Support Worker - Sir Julian Hodge - Cardiff employer: The Wallich

The Wallich is an exceptional employer dedicated to making a meaningful impact in the lives of vulnerable individuals in Cardiff. With a strong focus on equity, diversity, and inclusion, we foster a supportive work culture that empowers our staff to grow professionally while contributing to the community. Employees benefit from comprehensive training opportunities and a collaborative environment that values their authentic selves, making it a rewarding place to work.
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Contact Detail:

The Wallich Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Worker - Sir Julian Hodge - Cardiff

✨Tip Number 1

Familiarise yourself with The Wallich's mission and values. Understanding their approach to supporting vulnerable individuals will help you align your responses during interviews and demonstrate your commitment to their cause.

✨Tip Number 2

Highlight any relevant experience you have in social care or support work. Be prepared to discuss specific examples of how you've empowered individuals to achieve independence, as this is a key aspect of the role.

✨Tip Number 3

Network with current or former employees of The Wallich. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

✨Tip Number 4

Prepare for situational questions that may arise during the interview. Think about how you would handle various scenarios involving service users, focusing on promoting independence and problem-solving.

We think you need these skills to ace Senior Support Worker - Sir Julian Hodge - Cardiff

Empathy and Compassion
Communication Skills
Problem-Solving Skills
Teamwork and Collaboration
Understanding of Homelessness Issues
Ability to Promote Independence
Conflict Resolution
Organisational Skills
Time Management
Knowledge of Support Services
Health and Safety Awareness
Record Keeping and Documentation
Adaptability and Flexibility
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Senior Support Worker. Highlight your understanding of promoting independence and community safety in your application.

Tailor Your CV: Customise your CV to reflect relevant experience in supporting vulnerable individuals. Emphasise skills that align with the aims of the project, such as communication, empathy, and problem-solving.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in homelessness support. Use specific examples from your past experiences that demonstrate your ability to empower service users and promote their independence.

Highlight Relevant Qualifications: If you have any qualifications or training related to social care, mental health, or housing management, make sure to mention these in both your CV and cover letter. This will strengthen your application and show your commitment to the field.

How to prepare for a job interview at The Wallich

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Senior Support Worker. Be prepared to discuss how your experience aligns with the role's purpose, especially in promoting independence and supporting vulnerable individuals.

✨Show Empathy and Understanding

During the interview, demonstrate your ability to empathise with service users. Share examples from your past experiences where you've successfully supported individuals facing challenges, highlighting your approach of 'doing with' rather than 'doing for'.

✨Familiarise Yourself with The Wallich

Research The Wallich and its mission to support homeless and vulnerably housed individuals. Being knowledgeable about their projects and values will show your genuine interest in the organisation and help you answer questions more effectively.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your enthusiasm and willingness to engage with the organisation.

Senior Support Worker - Sir Julian Hodge - Cardiff
The Wallich
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  • Senior Support Worker - Sir Julian Hodge - Cardiff

    Cardiff
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-07-09

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    The Wallich

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