At a Glance
- Tasks: Support rough sleepers with welfare, housing assessments, and access to essential services.
- Company: Join The Wallich, Wales' leading charity tackling homelessness and supporting vulnerable individuals.
- Benefits: Enjoy flexible hours, a supportive work culture, and the chance to make a real difference.
- Other info: This role requires an Enhanced DBS disclosure; early applications are encouraged.
- Why this job: Empower others while gaining valuable experience in social care and community support.
- Qualifications: A driving licence and business insurance are essential; passion for helping others is a must.
The predicted salary is between 30000 - 42000 £ per year.
Hours of Work: 37.5 hours per week, Monday – Friday 08:00-16:00 with some flexibility.
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales\' leading homelessness charity, The Wallichwww.thewallich.com/about-us
Project Description
The Service operates in Cardiff working with Service Users (the majority of whom are rough sleepers) who are homeless or at risk of becoming homeless. The Service helps people to find solutions to the problems they are facing. The Service aims to engage vulnerable adults into support services, either by providing or signposting the relevant support, thereby preventing instances of homelessness and increasing independence. The project is funded on a temporary basis by Cardiff Council.
Purpose of Role
To provide support to Rough Sleepers with general welfare, benefits, housing assessments, accessing health services, clothes bank, food banks and signpost to other Organisations as appropriate. Solutions is a One Stop drop in centre for Rough Sleepers and staff work alongside Cardiff Council and The Salvation Army to provide the best support we can offer.
To coordinate and provide support that enables and empowers Service Users to address housing and/or personal difficulties, needs, build their skills and confidence, and ultimately improve their ability to access and maintain accommodation. The support provided will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will sometimes involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes.
This role is subject to an Enhanced DBS disclosure.
Please note: Driving licence and business insurance to drive the company van is essential for this role
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see ourApplication Guidancepage for tips on what to include:
Closing date for this vacancy is 5th September 2025 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464
#J-18808-LjbffrSenior Support Worker- Cardiff Solutions & Outreach employer: The Wallich
The Wallich is an exceptional employer dedicated to making a meaningful impact in the community, particularly in Cardiff, where our innovative outreach services support vulnerable individuals facing homelessness. We foster a collaborative and inclusive work culture that prioritises employee growth through ongoing training and development opportunities, ensuring that our team members can thrive while making a difference in the lives of those we serve. With a strong commitment to equity, diversity, and inclusion, we encourage applicants from all backgrounds to join us in our mission to empower individuals towards independence and stability.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker- Cardiff Solutions & Outreach
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at The Wallich.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from The Wallich!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like The Wallich, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at The Wallich or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Support Worker- Cardiff Solutions & Outreach
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to The Wallich:Before hitting send, make sure to tailor your application specifically to The Wallich! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at The Wallich
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
