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- Tasks: Support rough sleepers with welfare, housing assessments, and access to essential services.
- Company: Join The Wallich, Wales' leading charity tackling homelessness and supporting vulnerable individuals.
- Benefits: Enjoy flexible hours, a supportive work culture, and the chance to make a real difference.
- Why this job: Empower others while gaining valuable experience in social care and community support.
- Qualifications: A driving licence and business insurance are essential; passion for helping others is a must.
- Other info: This role requires an Enhanced DBS disclosure; early applications are encouraged.
The predicted salary is between 30000 - 42000 £ per year.
Hours of Work: 37.5 hours per week, Monday – Friday 08:00-16:00 with some flexibility.
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales\’ leading homelessness charity, The Wallichwww.thewallich.com/about-us
Project Description
The Service operates in Cardiff working with Service Users (the majority of whom are rough sleepers) who are homeless or at risk of becoming homeless. The Service helps people to find solutions to the problems they are facing. The Service aims to engage vulnerable adults into support services, either by providing or signposting the relevant support, thereby preventing instances of homelessness and increasing independence. The project is funded on a temporary basis by Cardiff Council.
Purpose of Role
To provide support to Rough Sleepers with general welfare, benefits, housing assessments, accessing health services, clothes bank, food banks and signpost to other Organisations as appropriate. Solutions is a One Stop drop in centre for Rough Sleepers and staff work alongside Cardiff Council and The Salvation Army to provide the best support we can offer.
To coordinate and provide support that enables and empowers Service Users to address housing and/or personal difficulties, needs, build their skills and confidence, and ultimately improve their ability to access and maintain accommodation. The support provided will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will sometimes involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes.
This role is subject to an Enhanced DBS disclosure.
Please note: Driving licence and business insurance to drive the company van is essential for this role
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see ourApplication Guidancepage for tips on what to include:
Closing date for this vacancy is 5th September 2025 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464
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Senior Support Worker- Cardiff Solutions & Outreach employer: The Wallich
Contact Detail:
The Wallich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker- Cardiff Solutions & Outreach
✨Tip Number 1
Familiarise yourself with the specific challenges faced by rough sleepers in Cardiff. Understanding local issues will help you connect better with potential service users and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the homelessness sector, especially those working in Cardiff. Attend local events or workshops to build relationships and gain insights that could be beneficial during your application process.
✨Tip Number 3
Highlight any relevant experience you have in supporting vulnerable adults or working in outreach services. Be prepared to discuss specific examples of how you've empowered individuals to overcome their challenges.
✨Tip Number 4
Research The Wallich's approach to homelessness support. Being able to articulate how your values align with theirs during an interview can set you apart from other candidates and show your genuine interest in the organisation.
We think you need these skills to ace Senior Support Worker- Cardiff Solutions & Outreach
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Support Worker position. Tailor your application to highlight how your skills and experiences align with the role's purpose.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting vulnerable adults and your understanding of homelessness issues. Use specific examples from your past experiences to demonstrate your ability to empower service users.
Highlight Relevant Experience: In your CV, emphasise any previous work or volunteer experience related to support work, social care, or community services. Mention any skills that are particularly relevant, such as communication, empathy, and problem-solving.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at The Wallich
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Senior Support Worker. Familiarise yourself with the challenges faced by rough sleepers and how the service aims to support them.
✨Show Empathy and Compassion
During the interview, demonstrate your ability to empathise with vulnerable adults. Share examples from your past experiences where you've successfully supported individuals in difficult situations, highlighting your compassionate approach.
✨Highlight Relevant Skills
Discuss your skills that are particularly relevant to this role, such as communication, problem-solving, and teamwork. Be prepared to explain how these skills will help you empower service users and assist them in overcoming their challenges.
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer about the organisation and its approach to supporting rough sleepers. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
