Senior Support Worker - Bridgend Early Doors

Hours of Work:

37.5 hours per week, Monday to Thursday 09:00-17:00 and Friday 08:30-16:30

About The Wallich

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit the Wallich website. Find out about Wales\’ leading homelessness charity, The Wallich www.thewallich.com/about-us

Project Description

This service is designed so that private sector landlords or agents acting on their behalf, have access to a service where they can refer their tenants for support. The service will intervene to prevent a need for statutory intervention by the Housing department and work closely with Bridgend County Borough Council in providing support and housing management for their leased properties.

Purpose of Role

To expand the service, developing relationships with landlords and agents, with a view to developing a support service frequently used by private rented sector landlords operating within the Bridgend borough

To support private rented sector tenants who fall into difficulty in managing their tenancy, with the aim of preventing homelessness

To act as the face and access point to the service and develop relationships with landlord agents, acting as a link between landlord / agent and tenants.

To creatively look to increase referrals into the scheme from private rented sector landlords and agents, and increase the number of tenants who have signed consent to be part of the scheme

This role is subject to an Enhanced DBS disclosure.

Please note: Driving Licence and access to own vehicle is essential for this role.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Closing date for this vacancy is 1st December 2025 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464