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- Tasks: Empower individuals and families to overcome housing challenges and build independence.
- Company: Join The Wallich, a leading charity tackling homelessness in Wales.
- Benefits: Flexible hours, supportive environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in support work and a valid driving licence are essential.
- Other info: Diverse and inclusive workplace committed to equity and community.
The predicted salary is between 28800 - 43200 £ per year.
Hours of Work: 37.5 hours per week, Monday - Friday 09:00-17:00 with some flexibility.
The Wallich is a leading homelessness and rough sleeping charity in Wales. The service provides floating housing-related support with the aim of preventing homelessness, helping individuals and families sustain their accommodation, and promoting long-term independence and wellbeing. It supports people to develop the practical skills, confidence, and stability they need to live safely within their homes and communities.
Central to the service is a strong focus on early intervention—identifying housing issues before they escalate, addressing risks promptly, and increasing resilience so that people can better manage their circumstances in the future. The service works in close partnership with the Council's Parenting and Family Support Team, ensuring that families receive coordinated support around both housing needs and wider wellbeing. This includes helping families maintain a safe, stable, and child-friendly home environment, linking them to Family Centres, parenting programmes, early-years services, and, when appropriate, connecting them to the Gateway team for more intensive support.
Support includes help with tenancy sustainment, liaison with landlords, assistance with housing applications or moves, improving budgeting and income maximisation, ensuring connection to utilities, and reducing debt-related pressures. It also helps individuals and families access essential services such as healthcare, education, childcare, training, and community activities, all of which contribute to long-term housing stability. Overall, the service aims to strengthen independence, prevent crises, and reduce the risk of homelessness by providing practical, proactive, and family-centred housing support across the county.
Purpose of Role
To coordinate and provide support that enables and empowers service users to address their housing and/or personal difficulties, build their skills and confidence improving their ability to maintain their current or future accommodation. The support will develop independence to enable people to improve their control, understanding and involvement in dealing with the issues that affect them, and assist service users to achieve their preferred outcomes.
This role is subject to an Enhanced DBS disclosure. Please note: Driving Licence and use of a vehicle is Essential.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Closing date for this vacancy is 16th March 2026 at 09:00am. The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we're fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we're the best community we can be. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact us.
Senior Support Worker employer: The Wallich
Contact Detail:
The Wallich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching The Wallich and understanding their mission. Be ready to discuss how your skills align with their goals of preventing homelessness and supporting families. Show them you're passionate about making a difference!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to support work. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining The Wallich and contributing to their amazing work.
We think you need these skills to ace Senior Support Worker
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Senior Support Worker role is all about. Check out the job description and think about how your skills and experiences align with what The Wallich is looking for.
Tailor Your CV: Don’t just send a generic CV! Make it personal by highlighting relevant experiences that showcase your ability to support individuals and families in housing-related issues. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about preventing homelessness and how your background makes you a great fit for the team. Keep it engaging and authentic!
Apply Early: Don’t wait until the last minute! The closing date is 16th March 2026, but we encourage you to apply as soon as possible. This way, you’ll ensure your application gets the attention it deserves. Head over to our website to submit your application!
How to prepare for a job interview at The Wallich
✨Know Your Stuff
Before the interview, make sure you understand The Wallich's mission and the specific role of a Senior Support Worker. Familiarise yourself with their approach to preventing homelessness and supporting families. This will help you demonstrate your passion for the cause and how your skills align with their needs.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your ability to empower service users and promote independence. Think about situations where you've successfully helped individuals overcome challenges or improve their living conditions. Be ready to discuss these in detail during the interview.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the support services offered, and how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Be Yourself
The Wallich values authenticity and diversity, so don’t be afraid to let your personality shine through. Share your motivations for wanting to work in this field and how your unique background can contribute to their mission. Being genuine can make a lasting impression!