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- Tasks: Provide essential support in residential and community settings to help prevent homelessness.
- Company: Join The Wallich, a leading charity tackling homelessness across Wales.
- Benefits: Enjoy flexible shifts, work-life balance, and the chance to make a real difference.
- Why this job: Be part of a mission-driven team that promotes independence and community safety.
- Qualifications: Must have a driving licence, access to a vehicle, and a passion for helping others.
- Other info: No obligation to take shifts; work as much or as little as you like.
The predicted salary is between 24000 - 36000 £ per year.
Hours of Work:As and when required working in either a residential project or floating support across Torfaen – variety of shifts available including days, weekends, waking nights and sleep-ins.
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales\’ leading homelessness charity, The Wallichwww.thewallich.com/about-us
Project Description
The projects operate across Torfaen working with service users. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on. The project also provides housing related support within people’s homes or in the community, with the aim of preventing homelessness and increasing independence. The project is funded through the Supporting People Programme Grant and is required to meet the Welsh Government’s National Outcomes Framework. The Framework’s four main aims are:
– Promoting Personal and Community Safety
– Promoting Independence and Control
– Promoting Economic Progress and Financial Control
– Promoting Health and Wellbeing
Purpose of Role
Our relief workers provide critical support to our projects, helping to cover short or long term planned and unplanned absences or gaps in our rotas. This helps ensure that we have high quality support in place for our service users at all times.
Sometimes this will be planned in advance, and at other times it may be at short notice to help cover a shift which has become unexpectedly available.
We take a flexible approach to relief work and there is no obligation on you to take shifts which are offered out if they\’re not convenient for you. This means you can work as much or as little as you like depending on the shifts available.
This role is subject to an Enhanced DBS disclosure.
Please note: Driving Licence and access to own vehicle is essential for this role.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see ourApplication Guidancepage for tips on what to include:
Closing date for this vacancy is 9th September 2025 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464
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Relief Senior Support Worker - Torfaen employer: The Wallich
Contact Detail:
The Wallich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Senior Support Worker - Torfaen
✨Tip Number 1
Familiarise yourself with The Wallich's mission and values. Understanding their approach to homelessness and the specific needs of service users in Torfaen will help you demonstrate your alignment with their goals during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of The Wallich. Engaging with them can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your suitability for the role.
✨Tip Number 3
Be prepared to discuss your flexibility and availability. Since the role requires covering various shifts, showcasing your willingness to adapt to different schedules can set you apart from other candidates.
✨Tip Number 4
Highlight any relevant experience in support work or similar roles during your interactions. Sharing specific examples of how you've helped individuals achieve independence or overcome challenges will resonate well with the hiring team.
We think you need these skills to ace Relief Senior Support Worker - Torfaen
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Relief Senior Support Worker position. Tailor your application to highlight how your skills and experiences align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in support work, particularly in homelessness or community services. Use specific examples to demonstrate your ability to promote independence and provide high-quality support.
Show Flexibility: Since the role requires a flexible approach to shifts, mention your availability and willingness to work various hours, including nights and weekends. This shows that you are adaptable and ready to meet the needs of the service users.
Personalise Your Cover Letter: Craft a compelling cover letter that reflects your passion for supporting vulnerable individuals. Discuss why you want to work with The Wallich and how you can contribute to their mission of preventing homelessness and promoting well-being.
How to prepare for a job interview at The Wallich
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Relief Senior Support Worker. Familiarise yourself with The Wallich's mission and values, as this will help you align your answers with their goals during the interview.
✨Show Flexibility
Since the role requires working various shifts, be prepared to discuss your availability and willingness to adapt to different schedules. Highlight any previous experience where you successfully managed flexible working hours.
✨Demonstrate Empathy and Support Skills
Prepare examples from your past experiences that showcase your ability to support individuals in challenging situations. Emphasise your skills in promoting independence and community safety, as these are key aspects of the role.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, training opportunities, or how The Wallich measures success in supporting service users. This demonstrates your genuine interest in contributing to their mission.
