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- Tasks: Support managers and employees in HR solutions, coaching, and relationship building.
- Company: The Wallich is a leading charity tackling homelessness in Wales.
- Benefits: Enjoy hybrid working options after initial period and a supportive team environment.
- Why this job: Make a real impact in people's lives while developing your HR skills in a caring culture.
- Qualifications: Experience in HR, Level 5 CIPD qualified or willing to work towards it.
- Other info: Driving licence and own vehicle required; role subject to Basic DBS disclosure.
The predicted salary is between 24000 - 40000 £ per year.
An exciting time to join our People Team
Following a recent internal promotion and the growth of our People function, we\’re looking for an enthusiastic, people-centred People Partner to join us at The Wallich.
This is a genuinely exciting opportunity. Our People Team has expanded to include a Wellbeing Partner, and together we\’re shaping a more psychologically informed, trauma aware and manager enabled approach to people practice.
If you love coaching managers, navigating complex employee relations with compassion and helping build practical tools that genuinely support people — this could be the role for you.
What will you be doing?
As a People Partner, you\’ll be a trusted adviser and coach to managers across the organisation, supporting around 50% of our workforce. You\’ll work proactively and relationally, helping managers feel confident, capable and supported in their people responsibilities.
You\’ll be joining a People Team that is growing, reflective, values-led — and not afraid to challenge traditional HR approaches when they don\’t serve people well.
You\’ll be:
- Coaching and mentoring managers to build confidence, capability and consistency.
- Managing a varied and complex employee relations caseload, applying strong legislative knowledge with empathy and professionalism.
- Working collaboratively with the Strategic People Lead, People Partner, Wellbeing Partner and People Assistants to embed psychologically informed and trauma-aware practices.
- Contributing to People-led projects, including the development of manager toolkits, guidance and practical resources.
- Supporting health, wellbeing and attendance matters with a balanced, person-centred approach.
- Advising on TUPE processes and organisational change
- Helping shape policies and guidance that are clear, accessible and human led.
- Using people data and insight to inform proactive solutions.
- Acting as a role model for our values, inclusion commitments and people-first culture.
Who are we looking for?
- Confident and credible in employee relations and employment legislation, using this within a partnership model
- Passionate about coaching, mentoring and enabling managers.
- Skilled in handling sensitive issues with empathy, boundaries and professionalism.
- Comfortable working in complexity and ambiguity
- Curious, reflective and open to doing things differently
- Aligned with trauma-informed and psychologically informed approaches
- Level 5 CIPD (or equivalent) or a willingness to work towards it.
- Confidence using HR systems and people data
- Resilience, warmth and emotional intelligence
- The ability to travel and have your own vehicle.
Why choose The Wallich?
The Wallich is a leading homelessness and rough sleeping charity in Wales. Everything we do is rooted in our values:
Courageous. Determined. Authentic. Compassionate. Community.
We believe:
- People do their best work when they feel safe, supported and understood.
- Managers deserve coaching, not just policies.
- Trauma-informed practice should be in everything we do.
- Belonging, dignity and kindness are everyone\’s responsibility.
Ready to be part of something meaningful?
If you\’re excited by the idea of shaping people practice, supporting managers with confidence and compassion, and contributing to a psychologically informed workplace — we\’d love to hear from you.
Apply now and help us create a work environment where people can truly thrive
Please note: This is a Hybrid position so can be based anywhere in Wales. The role will involve occasional travel to our hub at 18 Park Place in Cardiff as well as services across Wales when required so a Driving Licence and access to own vehicle is essential for this role.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter:
Job Description Link
Employee Benefits
Closing date for this vacancy is 16th January 2026 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we\’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we\’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact or call
People Partner employer: The Wallich
Contact Detail:
The Wallich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Partner
✨Tip Number 1
Familiarise yourself with The Wallich's mission and values. Understanding their approach to homelessness and how they support individuals will help you align your answers during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of The Wallich on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your HR skills, particularly in employee relations and relationship building. Being able to discuss these examples confidently will set you apart from other candidates.
✨Tip Number 4
Stay updated on current trends in HR and the non-profit sector. This knowledge can help you engage in meaningful conversations during interviews and show that you are proactive about your professional development.
We think you need these skills to ace People Partner
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the People Partner role. Tailor your application to highlight how your experience aligns with these expectations.
Highlight Relevant Experience: Emphasise your HR experience, particularly in employee relations and relationship building. Use specific examples from your past roles to demonstrate your skills and achievements.
Show Your Commitment to Development: Mention your Level 5 CIPD qualification or your willingness to work towards it. This shows your commitment to professional development and aligns with the expectations of the role.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for working in the non-profit sector, particularly in homelessness support. Explain why you want to work for The Wallich and how you can contribute to their mission.
How to prepare for a job interview at The Wallich
✨Show Your HR Expertise
Make sure to highlight your experience in the HR profession during the interview. Be prepared to discuss specific examples of your work in employee relations and how you've successfully built relationships with both management and employees.
✨Demonstrate Attention to Detail
Since the role requires good attention to detail, consider bringing along a portfolio of your previous work or projects that showcase your organisational skills. This will help you illustrate your capability in managing people solutions effectively.
✨Emphasise Coaching Skills
The role involves coaching and mentoring managers, so be ready to share instances where you've provided guidance in a professional setting. Discuss your approach to fostering a psychologically informed workplace and how it has benefited your previous teams.
✨Research The Wallich
Familiarise yourself with The Wallich's mission and values before the interview. Understanding their innovative work in supporting homelessness will allow you to align your answers with their goals and demonstrate your genuine interest in the organisation.
