Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide night-time support and ensure a peaceful environment for residents.
- Company: Join The Wallich, a leading charity tackling homelessness in Wales.
- Benefits: Enjoy flexible hours, a supportive team, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This role requires an Enhanced DBS disclosure and offers a unique chance to work in a community-focused environment.
The predicted salary is between 24000 - 36000 £ per year.
Hours of Work: Average of 37.5 hours per week – following a 2 week rolling rota of night shifts. Full rota is outlined in the documents below.
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales\’ leading homelessness charity, The Wallichwww.thewallich.com/about-us
Project Description
The Torfaen Accommodation and Support Hub is an innovative and exciting project located within the heart of Pontypool which provides information, advice, support and accommodation to residents of Torfaen who are experiencing homelessness or struggling with housing issues. A newly reconfigured provision within a listed building the service hosts 15 units of accommodation alongside the provision of multi agency drop in hub where people can access information, advice and support.
The service is an integral part of the Local Authorities approach to responding to homelessness in Torfaen and founded on a partnership and multi agency model of delivering information, support, assistance and accommodation to prevent and resolve homelessness.
Purpose of Role
To provide a proactive night time presence within the project to promote quiet and peaceful occupation of its residents/visitors. To respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisations lone working and arrangement of out of hours resources.
This role is subject to an Enhanced DBS disclosure.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see ourApplication Guidancepage for tips on what to include:
Closing date for this vacancy is 10th September 2025 at 09:00am.
The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464
#J-18808-Ljbffr
Night Support Worker - Pearl House - Torfaen employer: The Wallich
Contact Detail:
The Wallich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Support Worker - Pearl House - Torfaen
✨Tip Number 1
Familiarise yourself with The Wallich's mission and values. Understanding their approach to homelessness and the specific needs of the Torfaen community will help you demonstrate your alignment with their goals during any interviews.
✨Tip Number 2
Highlight any relevant experience you have in support work or crisis management. Be prepared to discuss specific situations where you've successfully handled disturbances or emergencies, as this role requires a proactive response to such challenges.
✨Tip Number 3
Network with current or former employees of The Wallich if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in the role and the organisation. Inquiring about their strategies for supporting residents or how they handle specific challenges can show your genuine enthusiasm for the position.
We think you need these skills to ace Night Support Worker - Pearl House - Torfaen
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Support Worker position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals experiencing homelessness. Mention specific experiences that demonstrate your ability to handle emergencies and provide support during night shifts.
Highlight Relevant Experience: In your CV, emphasise any previous work or volunteer experience in social care, support roles, or similar environments. Use bullet points to clearly outline your achievements and responsibilities in these roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Wallich
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Night Support Worker. Be prepared to discuss how your skills and experiences align with the needs of the role, especially in providing support during night shifts.
✨Show Your Empathy
As this role involves working with vulnerable individuals, it's crucial to demonstrate your empathy and understanding of homelessness issues. Prepare examples from your past experiences where you've shown compassion and support to others in challenging situations.
✨Familiarise Yourself with The Wallich
Research The Wallich and its mission to combat homelessness in Wales. Being knowledgeable about their projects and values will show your genuine interest in the organisation and help you answer questions more effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of specific situations where you had to respond to disturbances or provide support, and be ready to explain your thought process and actions.
