Employee Wellbeing Partner in Cardiff

Hours of Work

37.5 hours per week, Monday to Friday 09:00-17:00 with some flexibility required for evening or earlier morning in order to work with the night staff.

Contract

Fixed term until March 2027

Location

Flexible and can be based anywhere in Wales. People team are based in Cardiff so there will be travel to Cardiff and across Wales on a regular basis.

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales\’ leading homelessness charity, The Wallich www.thewallich.com/about-us

Purpose of Role

The Wallich seeks to provide a compassionate, trauma‑informed environment for both its staffing teams and those that we support through their homelessness journey. We acknowledge that working within homelessness and supporting those who have experienced multiple and complex trauma throughout their lives can have a knock‑on impact on the health and wellbeing of our employees if not supported properly.

The Employee Wellbeing Partner will provide a proactive wellbeing support function for employees, partnering with line managers to ensure that timely wellbeing interventions take place to reduce the likelihood of absence occurring, and to help ensure quick and effective management of absence when it does occur.

The role will proactively monitor absence trends and build trusted relationships with teams through face‑to‑face or online interactions in order to understand the pressures on the workforce and to be able to recommend preventative actions that avoid absence occurring in the first instance.

We expect the role to take a hands‑on, operationally‑involved approach to supporting managers and staff whilst enacting the organisation’s wellbeing strategy, and to act as a fair and trusted partner to all levels of the organisation, ensuring that employees receive the best possible wellbeing support that they can, building a happy, healthy, resilient workforce that enables us to meet our core mission of getting people off the streets, keeping people off the streets, and creating opportunities for people.

Key Performance Indicators and Targets

1. Reduce sickness absence levels to 4% or less of available working hours across the organisation. Once achieved, further reduce to 3% or less.
2. Reduce the number of long‑term sickness absence cases to less than 10% of total absence cases, and then further reduce this to 5% of total absence cases, with a specific focus on reducing the number of stress and other mental health related issues that develop into long‑term absence cases.
3. Achieve 100% of absence related meetings being recorded and updated onto the HRIS within 7 days of the meeting taking place.
4. Run a full programme of health and wellbeing initiatives and activities across the year, accessible to all, with specific monthly focuses.
5. Contribute to the reduction in reliance on temporary labour that is being used to cover sickness absence (an initial analysis of available data will be required to establish our current baseline before a firm target for this reduction is set).
6. Contribute to the reduction in avoidable absence and wellbeing related turnover (an initial analysis of available data will be required to establish our current baseline before a firm target for this reduction is set).

This role is subject to a Basic DBS disclosure.

Essential Requirements

Driving licence and access to own vehicle is essential for this role.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Closing Details

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidance page for tips on what to include.

Job Description Link

Employee Benefits

Closing date for this vacancy is 10th December 2025 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

Equal Opportunity Statement

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464.