Residential Support Worker – Night & Housing Outreach in Bridgend

Residential Support Worker – Night & Housing Outreach in Bridgend

Bridgend Full-Time 24000 - 30000 £ / year (est.) No working from home possible
The Wallich

At a Glance

  • Tasks: Support individuals facing housing challenges and empower them to build skills for independence.
  • Company: The Wallich, dedicated to improving lives through support and inclusion.
  • Benefits: Flexible hours, meaningful work, and a chance to make a real difference in people's lives.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.
  • Why this job: Join a passionate team and help others regain control of their lives and housing.
  • Qualifications: Must have a valid driving licence, access to a vehicle, and an enhanced DBS disclosure.

The predicted salary is between 24000 - 30000 £ per year.

Hours of Work: 37.5 hours per week, following a 9 week rolling rota to include weekends, evenings and nights.

Project Description: The project is located in Bridgend and works with homeless and potentially homeless people. The service provides residential support with the aim of meeting individuals’ needs, which promote independence and lead to a sustainable move-on.

Purpose of Role: To provide residential support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’, so it’s likely that support will involve accompanying Service Users initially, in order to familiarise them with an activity or appointment. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes. In addition, to assist with the housing management needs of the project ensuring the delivery of a safe, secure and effective service. Also, to provide a proactive night-time presence within the project to promote quiet and peaceful occupation of its residents/visitors, respond to disturbances, emergencies and other housing management functions according to procedure and provide ad-hoc support to residents in response to demand. To assist with the organisation's lone working and arrangement of out of hours resources.

Responsibilities:

  • Provide residential support that enables and empowers Service Users to address housing and personal difficulties, build skills and confidence, and improve their ability to maintain future accommodation.
  • Assist with housing management needs and ensure delivery of a safe, secure and effective service.
  • Provide proactive night-time presence to promote quiet and peaceful occupation of residents and visitors.
  • Respond to disturbances, emergencies and other housing management functions according to procedure.
  • Assist with organising out-of-hours resources and lone working arrangements.

Requirements:

  • Enhanced DBS disclosure.
  • Valid Driving Licence and access to own vehicle (essential).

Equal Opportunity Statement: At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion. We welcome and encourage applications from all backgrounds. If you would like any support with your application or to discuss any adjustments you may require, please contact recruitment@thewallich.net or call 02920 668 464.

Residential Support Worker – Night & Housing Outreach in Bridgend employer: The Wallich

The Wallich is an exceptional employer dedicated to empowering individuals facing homelessness in Bridgend. With a strong commitment to equity, diversity, and inclusion, we foster a supportive work culture that values personal growth and development. Our team enjoys flexible working hours, comprehensive training opportunities, and the chance to make a meaningful impact in the community, all while working in a safe and secure environment.

The Wallich

Contact Details:

The Wallich Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Residential Support Worker – Night & Housing Outreach in Bridgend

Tip Number 1

Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by practising common questions and scenarios related to residential support work. Role-play with a friend or use online resources to boost your confidence and refine your answers.

Tip Number 3

Show your passion for helping others! During interviews, share personal stories or experiences that highlight your commitment to empowering individuals and promoting independence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Residential Support Worker – Night & Housing Outreach in Bridgend

Residential Support
Empowerment Skills
Crisis Management
Housing Management
Communication Skills
Problem-Solving Skills
Conflict Resolution

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about supporting Service Users and making a difference in their lives.

Tailor Your Experience:Make sure to highlight any relevant experience you have in residential support or working with vulnerable individuals. We love seeing how your background aligns with the role, so don’t hold back on those details!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences. A well-structured application goes a long way!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at The Wallich

Know the Project Inside Out

Before your interview, make sure you understand the project’s mission and values. Familiarise yourself with the specific needs of homeless individuals and how the role of a Residential Support Worker fits into that. This will show your genuine interest and commitment to the cause.

Demonstrate Your Empathy Skills

In this role, empathy is key. Prepare examples from your past experiences where you've successfully supported someone through a difficult time. Highlight how you empowered them to take control of their situation, as this aligns perfectly with the job's purpose.

Be Ready for Scenario Questions

Expect questions that put you in real-life situations you might face on the job. Think about how you would handle disturbances or emergencies during the night shift. Practising these scenarios can help you articulate your thought process clearly during the interview.

Showcase Your Flexibility and Team Spirit

Since the role involves working varied hours, including nights and weekends, be prepared to discuss your availability and willingness to adapt. Also, emphasise your ability to work well within a team, as collaboration is crucial in providing effective support to service users.