At a Glance
- Tasks: Engage with and support individuals experiencing homelessness in Pembrokeshire.
- Company: The Wallich, a leading charity tackling homelessness in Wales.
- Benefits: Flexible hours, competitive salary, and additional pay for on-call weeks.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Driving licence and vehicle essential; passion for helping others required.
- Other info: Join a diverse team committed to equity and inclusion.
The predicted salary is between 15827 - 17700 £ per year.
Hours of Work: 22.5 hours per week - working across three day shifts, specific days to be agreed upon successful appointment. There will be flexibility needed to cover weekends and evenings as the need arises and you will work one week on call with a telephone service approximately every 6 weeks. Additional payment of £135 for the on-call week.
Work Base: Haverfordwest
Pro Rata'd Salary: £15,827.11
The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website.
Project Description: The project operates across Pembrokeshire, identifying and working with individuals that are sleeping rough. The service operates flexibly across 7 days offering humanitarian aid in the form of food provision, issue of sleeping bags, warm clothing and toiletries and by helping to resolve issues, such as housing, healthcare, financial and substance misuse, by offering advice, guidance through a range of support and referrals to relevant specialist services. The service will be especially beneficial for clients who are leading extremely chaotic lifestyles as they are able to meet and engage with Assertive Outreach Workers on a regular basis.
Purpose of Role: The post will engage with Service Users who are street homeless or sleeping in buildings not designed for habitation. To proactively provide outreach support and interventions to people who are street homeless in an assertive manner to secure meaningful engagement bringing about sustained and improved outcomes. To coordinate and provide support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to access and maintain accommodation. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes.
This role is subject to an Enhanced DBS disclosure. Please note: Driving Licence and use of a vehicle is essential.
We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.
Closing date for this vacancy is 9th March 2026 at 09:00am. The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact recruitment@thewallich.net or call 02920 668 464.
Assertive Outreach Worker - Pembrokeshire (22.5 Hours) employer: The Wallich
Contact Detail:
The Wallich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assertive Outreach Worker - Pembrokeshire (22.5 Hours)
✨Tip Number 1
Get to know the organisation! Before your interview, check out The Wallich's website and social media. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your outreach skills! Think about how you would engage with service users who are street homeless. Prepare some examples of how you've helped others in challenging situations, as this will demonstrate your assertiveness and empathy.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires working across various shifts, be prepared to discuss your availability and willingness to cover weekends and evenings. This shows you're committed to meeting the needs of the service users.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start. Don’t miss out on this opportunity!
We think you need these skills to ace Assertive Outreach Worker - Pembrokeshire (22.5 Hours)
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what the Assertive Outreach Worker role is all about. Check out the job description and think about how your skills and experiences align with what The Wallich is looking for.
Tailor Your CV: Don’t just send in a generic CV! We want to see how your past experiences relate specifically to this role. Highlight any relevant work or volunteer experience that shows you can engage with people facing challenges, especially those who are street homeless.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting vulnerable individuals and how you can make a difference. Be genuine and let your personality come through!
Apply Early: Don’t wait until the last minute to submit your application. The closing date is 9th March 2026, but we encourage you to apply as soon as possible. This way, you’ll ensure your application gets the attention it deserves!
How to prepare for a job interview at The Wallich
✨Know the Organisation
Before your interview, take some time to research The Wallich and its mission. Understand their approach to homelessness and the specific services they provide in Pembrokeshire. This will not only show your genuine interest but also help you align your answers with their values.
✨Demonstrate Your Assertiveness
As an Assertive Outreach Worker, you'll need to engage with individuals who may be resistant to support. Prepare examples from your past experiences where you've successfully navigated challenging situations or built rapport with difficult clients. This will highlight your skills in assertiveness and empathy.
✨Flexibility is Key
Given the nature of the role, flexibility is crucial. Be ready to discuss your availability for weekend and evening shifts, as well as your willingness to be on call. Showing that you're adaptable and committed to meeting the needs of the service users will make a strong impression.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the challenges faced by the outreach team. This not only demonstrates your enthusiasm but also helps you gauge if the position is the right fit for you.