At a Glance
- Tasks: Welcome customers, manage stock, and provide excellent service in a vibrant retail environment.
- Company: Join the National Museums Liverpool team at the World Museum.
- Benefits: Competitive salary, flexible hours, and a chance to work in a cultural hub.
- Why this job: Engage with visitors and share your passion for art and history while gaining valuable experience.
- Qualifications: Great communication skills and a friendly attitude are essential.
- Other info: Perfect for students looking for part-time work with flexible hours.
The predicted salary is between 14404 - 14404 £ per year.
Location: W1U 3BN
Category: Front of house/visitor services
Salary: The salary for this role is £14,404 (£28,808 FTE) per annum.
Contract type: Contract
Hours: Part time
Telephone: 02075639544
Responsibilities
- Retail Operations
- Welcome and greet all customers to the retail shop and ascertain the customer’s needs and wants.
- Maintain outstanding store condition by adhering to merchandising protocols and strategies, and keeping excellent stock replenishment and display standards.
- Adhere to all stock policies for write offs and deliveries.
- Take an adaptable and resourceful approach to all daily retail operational procedures.
- Accurately record daily sales and transactions through the point of sale systems and provide excellent cash handling skills.
- Maximise all sales opportunities and take a proactive approach at engaging with potential customers.
- Recommend and display items that match customer needs.
- Have excellent and up to date product knowledge to encourage engagement and storytelling to customers.
- Welcome all visitors and inform about the Collection and all the facilities it has on offer, such as our exhibitions, events, lectures and public tours.
- Deal with all visitor enquiries and comments in a timely and efficient manner by ensuring full and up to date knowledge of the Collection’s programme and events.
- Actively engage visitors in the work of the Collection to encourage meaningful engagement and charitable giving.
- Uphold health and safety and emergency procedures ensuring visitors safety and security is always a priority.
- Work on occasional events and functions, which will require flexibility in hours worked.
- Any other tasks or duties requested by the wider museum team.
National Museum Directors' Council, National Museums Liverpool, World Museum, William Brown Street, Liverpool, L3 8EN
Part Time Retail Assistant - Fixed Term Contract in Brighton employer: The Wallace Collection
Contact Detail:
The Wallace Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Retail Assistant - Fixed Term Contract in Brighton
✨Tip Number 1
Get to know the museum and its collection inside out! Familiarise yourself with the exhibitions, events, and any special programmes. This way, when you chat with potential employers, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with greeting customers and handling enquiries. The more you practice, the more confident you'll be when it comes to engaging with visitors in real life.
✨Tip Number 3
Be proactive during your interviews! Think of ways you can maximise sales opportunities and engage customers. Share your ideas on how to enhance the visitor experience – this shows you're not just a fit for the role, but that you're ready to contribute positively from day one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Part Time Retail Assistant - Fixed Term Contract in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly and approachable tone can really make your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Part Time Retail Assistant. Highlight any relevant experience in retail or customer service, and don’t forget to mention your passion for engaging with visitors and sharing knowledge about the collection.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Wallace Collection
✨Know the Collection Inside Out
Make sure you do your homework on the museum's collection and current exhibitions. Familiarise yourself with key pieces and events, as this will help you engage visitors and answer their questions confidently during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to meet a customer's needs, as this role heavily relies on engaging with visitors and ensuring they have a great experience.
✨Demonstrate Flexibility and Adaptability
Since the job requires working on various events and functions, be ready to discuss how you've adapted to changing circumstances in previous roles. Highlight your ability to handle unexpected situations and maintain a positive attitude.
✨Practice Your Sales Techniques
Brush up on your sales skills and think of ways to maximise sales opportunities. Be prepared to discuss how you would recommend products to customers based on their needs, as this is a key part of the role.