At a Glance
- Tasks: Welcome guests, take orders, and ensure a smooth dining experience.
- Company: Solina Cardiff, serving delicious handmade pasta with a focus on quality and hospitality.
- Benefits: 25% discount at all Walcot Group venues, 50% off while working, and career progression opportunities.
- Other info: Flexible hours with training and development opportunities in a fast-paced environment.
- Why this job: Join a vibrant team and share your passion for great food and hospitality.
- Qualifications: Friendly personality, good communication skills, and a love for customer service.
The predicted salary is between 20000 - 25000 £ per year.
- Front Of House Team Member | Solina
- About Solina
Solina serves delicious, quick and affordable handmade pasta.
Our menu champions Italian flavour combinations and quality British produce.
Guests can expect daily hand made fresh comforting dishes including ragùs, ravioli and cacio e pepe, all served with warm and genuine hospitality.
The Role
We’re looking for people who love looking after people. Simple as that.
As part of our front of house team, you’ll bring the Solina experience to life.
You’ll welcome guests, help them explore the menu and keep service moving from the first hello to the last Tiramisu cleared.
We’re not about silver service or over rehearsed scripts. Just honest, confident and friendly hospitality that makes people feel at home.
- What You’ll Be Getting Stuck Into
- Giving every guest a warm and genuine welcome
- Taking orders accurately and keeping service running smoothly
- Learning our food and drinks menus so you can make confident recommendations
- Sharing the story behind our handmade pasta and brilliant British ingredients
- Making sure guests feel valued and looked after throughout their visit
- Keeping tables and front of house areas clean, organised and ready
- Working closely with the kitchen and the rest of the team
- Spotting the little things that can turn a good visit into a great one
- Staying calm and positive when the restaurant gets busy
- Following all food safety, allergen and licensing procedures
- What You’ll Bring
- A warm, confident and approachable personality
- A genuine way with people and a love of great hospitality
- A positive attitude and a willingness to get involved
- Good communication and customer service skills
- A calm head when service gets lively
- An eye for the details that keep guests smiling
- The ability to work well as part of a fast moving team
- Experience in hospitality is helpful, but personality and attitude matter most
- Flexibility to work evenings, weekends and busy trading periods
- Ideally, a soft spot for pasta
What’s in It for You?
- Career opportunities and progression within a growing group
- 25% discount across the Walcot Group’s restaurants, bars and retail businesses
- 50% off the menu while working
- Great training and development
- Apprenticeship opportunities
- On-demand wellbeing support
- A proper understanding of what makes fresh pasta so special
Sound like you? Let’s talk.
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Front Of House Team Member | Solina Cardiff employer: The Walcot Group Limited
The Walcot Group Limited is an excellent employer, offering a vibrant work culture in the heart of Bath where quality and craftsmanship are celebrated. Employees benefit from comprehensive training opportunities, including WSET and First Aid, fostering both personal and professional growth. With a commitment to high standards and a supportive team environment, this role as a Master Butcher promises not just a job, but a rewarding career path in the culinary arts.
StudySmarter Expert Advice🤫
We think this is how you could land Front Of House Team Member | Solina Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Walcot Group Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Walcot Group Limited
Don't be shy about reaching out to The Walcot Group Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Of House Team Member | Solina Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Walcot Group Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Walcot Group Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
