At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for guests.
- Company: Join a vibrant team in a lively bar and restaurant setting.
- Benefits: Flexible hours, tips, and opportunities for growth in the hospitality industry.
- Other info: Dynamic environment with chances to learn and develop your skills.
- Why this job: Perfect for social butterflies who love to connect with people and enhance their dining experience.
- Qualifications: Must know cocktails and wine, and have a knack for upselling.
The predicted salary is between 22000 - 26000 £ per year.
Overview
To assist both the FOH and Bar Supervisors in maintaining excellent standards of all food and beverage activities by providing guests with efficient, friendly and courteous service, while adhering to strict hygiene practices.
Responsibilities
- To be presentably dressed at all times and reliably on time for shifts.
- Interacting in a polite and helpful manner with both colleagues and guests.
- Offering a warm welcome to guests and beginning to remember their names and preferences.
- Classic cocktail knowledge is essential.
- Good understanding of wine, the storing of wine and how to pour correctly at the table.
- Silver service (there are dining options in the Bar over breakfast, lunch, canapes and dinner; and other rooms within the Club that might need help on a given shift).
- Strong knowledge of all menus, food options, allergens, room capacities, etc.
- Upselling skills must be displayed at most interactions.
- Adhering to cleaning routines and using downtime to maintain each space.
- To place bookings on the right table in OpenTable and to show them to the table.
- Answer telephone calls and take bookings when the office is unavailable.
- Be aware of your stock and where it is kept.
- Attend all service and company meetings as and when requested.
- Assist in ensuring all bills are paid and thoroughly checked before being closed off, and ensuring that bills are given to all guests.
- Being fully familiar with the composition of dishes on the menu and be critical of items not presented in the correct manner.
- Handover to the next person reporting to duty.
- Further duties will arise from time to time, including when promoted.
Qualifications
- Classic cocktail knowledge is essential.
- Good understanding of wine, storing wine and how to pour correctly at the table.
- Strong knowledge of all menus, food options, allergens, and room capacities.
- Upselling skills must be displayed at most interactions.
- Adherence to cleaning routines and maintaining each space during downtime.
- Experience with OpenTable reservations, phone handling, and assisting with bookings when needed.
- Stock awareness and ability to locate items.
- Familiarity with dish composition and ensuring items are presented correctly.
Bartender/Waiter employer: The Walbrook Club
Join our vibrant team as a Bartender/Waiter, where we pride ourselves on delivering exceptional service in a welcoming environment. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement within the hospitality sector. Located in a bustling area, we offer competitive benefits and a supportive work culture that values teamwork and creativity, making us an excellent employer for those seeking a rewarding career in food and beverage service.
StudySmarter Expert Advice🤫
We think this is how you could land Bartender/Waiter
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a drink or a meal. This way, you can chat about your experience and show off your knowledge of their menu and vibe.
✨Tip Number 2
Practice your cocktail skills! Brush up on classic cocktails and wine pouring techniques. You might even want to prepare a few signature drinks to impress during your interview.
✨Tip Number 3
Show off your upselling skills! Think of ways you can enhance the guest experience by suggesting food and drink pairings. Bring this up in your interview to demonstrate your proactive approach.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Bartender/Waiter
Some tips for your application 🫡
Show Off Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with guests.
Highlight Relevant Experience:Make sure to mention any previous experience you have in bartending or waiting. We love seeing classic cocktail knowledge and upselling skills, so share specific examples of how you've used these in past roles.
Be Detail-Oriented:Pay attention to the details in your application. We’re looking for someone who understands the importance of hygiene practices and menu knowledge, so make sure to highlight your awareness of these aspects.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Walbrook Club
✨Know Your Cocktails
Brush up on your classic cocktail knowledge before the interview. Be ready to discuss your favourite cocktails, how they're made, and any unique twists you might add. This shows your passion for the role and your expertise in mixology.
✨Master the Menu
Familiarise yourself with the menu, including food options, allergens, and wine pairings. During the interview, demonstrate your understanding by discussing how you would recommend dishes or handle dietary restrictions. This will highlight your attention to detail and customer service skills.
✨Practice Upselling Techniques
Think of ways to upsell items on the menu. Prepare examples of how you would encourage guests to try specials or premium options. Showing that you can boost sales while providing excellent service is a key skill for this role.
✨Showcase Your Team Spirit
Be ready to talk about your experience working in a team environment. Share examples of how you've collaborated with colleagues to enhance guest experiences. This will demonstrate your ability to fit into their team and contribute positively to the workplace culture.
