Hospitality Manager

Are you looking for an exciting new role, where you can add value to the hospitality department at one of UK\’s leading independent schools? The school has an impressive reputation, and we are looking for somebody with a strong background in hospitality management and event coordination to oversee the department, whilst also boosting the revenue for the school by identifying external opportunities to utilise their events spaces. This is an exciting full-time, permanent opportunity at a prestigious school in Newport. You will have a lot of autonomy being involved with all aspects of their hospitality operations. Not only would you be doing the usual roles such as overseeing the successful delivery and management of the catering team, but you would also be involved in working closely with the school\’s SLT and stakeholders, finding ways to maximise the commercial potential of the schools facilities outside of when they are required by the school. This would also involve developing new business opportunities, coordinating events, hospitality operations, and ensuring commercial success whilst maintaining the highest standards of service for pupils, staff, and visitors. Job Title: Hospitality Manager Salary: Up to £43,000 DOE Locataion: Newport Duration: Permanent Hours: Full-time Start Date: Flexible (Before April) Key Responsibilities: * Business Development: Create and implement strategies to drive revenue and profitability for the School’s facilities in collaboration with key stakeholders. * Booking Management: Oversee the entire booking process, ensuring efficient scheduling and maximising income. * Customer Liaison: Build strong client relationships to deliver excellent customer service from inquiry to post-event follow-up. * Vendor Management: Negotiate contracts and manage relationships with vendors, including caterers and cleaning services. * Event Coordination: Collaborate with clients to deliver seamless events, coordinating all logistics and additional services. * Facilities Maintenance: Ensure the facilities are maintained to a high standard and resolve maintenance issues promptly. * Compliance: Guarantee all events adhere to health, safety, and insurance regulations, preparing the necessary documentation. * Marketing: Work with the Marketing Manager to promote facilities and increase bookings. * Financial Management: Develop and oversee the hospitality budget, manage operational costs, and maximise profitability. * Team Leadership: Lead the catering team and coordinate staff and volunteers during events to ensure smooth operations. * Post-Event Evaluation: Collect feedback to continuously improve services. * Relationship Management: Collaborate with school departments to ensure smooth integration of events with school activities. If this sounds like a role that you would be interested in, please apply through this advert, or by sending your CV to me via email. As this role will involve being on site with under 18’s or vulnerable adults, any appointment will be made subject to strict vetting and screening checks, and receipt of a satisfactory enhanced DBS check. The Waiting Game Limited acts as an Employment Agency (perm) and an Employment Business (temp/contract)