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For Companies At a Glance
- Tasks: Lead operations, optimise processes, and drive growth for a premium lifestyle brand.
- Company: Fast-growing British lifestyle brand known for artisanal homeware.
- Benefits: Hybrid working, dynamic environment, and direct collaboration with the founder.
- Why this job: Make a real impact in a creative start-up while ensuring quality and sustainability.
- Qualifications: 8+ years in management, ideally in e-commerce or consumer brands.
- Other info: Opportunity to shape the future of a distinctive brand with ambitious growth plans.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Operations Manager role at The Virtual Recruiter. Our client is a fast-growing, premium British lifestyle brand celebrated for its artisanal homeware and refined, timeless aesthetic. With a loyal following that includes high-end clients and design lovers worldwide, they are on an exciting growth journey - expanding their reach, refining their product range, and building the operational excellence to match their creative ambition. We’re looking for a hands-on, commercially astute Operations Manager to work directly with the founder. In this pivotal role, you’ll bring structure, efficiency, and strategic insight to help them scale, while protecting the craftsmanship, quality, and sustainability they’re known for.
What You’ll Be Doing
- Oversee budgeting, reporting, planning, and auditing
- Set priorities and strategies to identify low-margin and low-growth products
- Conduct detailed project analyses with both commercial and financial insights
- Manage the 3PL relationship and optimise fulfilment processes
- Implement process improvements to streamline operations and support growth
- Build financial forecasts and collaborate with the Junior Buyer to ensure stock optimisation and healthy cash flow
- Work closely with the team to minimise our carbon footprint
- Partner with the digital agency to provide data-driven feedback and insights
- Support hiring and team growth as they expand
- Ensure legal and regulatory compliance at all stages
What We’re Looking For
- 8+ years’ management experience, ideally in DTC e-commerce or a fast-paced consumer brand
- Commercially sharp with a solutions-first mindset
- Strong communicator and collaborative leader
- Analytical and data-driven decision-maker
- Skilled in Shopify, Mintsoft, and tech/system integrations
- Experience in wholesale expansion, post-Brexit/US tariff navigation, forecasting, and logistics management
- Track record in setting up international 3PL operations
Nice to have
- Experience with funding and investor relations
- Start-up or scale-up background
Why Join Us
- Be part of a brand with a distinctive identity, loyal client base, and ambitious growth plans
- Work directly with the founder in a dynamic, creative, and fast-moving start-up environment
- Hybrid working pattern – enjoy the buzz of the Chelsea studio and the flexibility of WFH
- Opportunity to make an immediate and lasting impact on their business trajectory
How to Apply
Please submit your CV via the Careers Page. A cover letter is advantageous, and we would be delighted if you also choose to submit a short video telling us why you’d be a perfect fit. We are reviewing applications now and aim to fill this role promptly.
Operations Manager in London employer: The Virtual Recruiter
Contact Detail:
The Virtual Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values, especially since they focus on craftsmanship and sustainability. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with their needs, especially in operations management. Highlight your analytical skills and any relevant tech experience, like Shopify or logistics management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, consider submitting a short video to showcase your personality and why you’d be a great fit for their team.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Manager role. Highlight your relevant experience in DTC e-commerce and any specific skills that match what we're looking for, like your expertise in Shopify or logistics management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our brand. Share your passion for artisanal homeware and how your background aligns with our growth journey.
Showcase Your Analytical Skills: Since we value data-driven decision-making, include examples of how you've used analytics in past roles. Whether it's budgeting, forecasting, or optimising processes, let us see your analytical prowess!
Get Creative with Your Application: If you're up for it, consider submitting a short video along with your application. This is a great way to show us your personality and enthusiasm for the role. We love seeing candidates who think outside the box!
How to prepare for a job interview at The Virtual Recruiter
✨Know Your Numbers
As an Operations Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to budgeting, forecasting, and inventory management. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Leadership Style
This role requires a strong communicator and collaborative leader. Think about examples from your experience where you successfully led a team or project. Highlight your approach to building relationships and fostering a positive work environment.
✨Understand the Brand's Aesthetic
Familiarise yourself with the brand's products and values. Be prepared to discuss how you can protect their craftsmanship and sustainability while driving operational excellence. Showing genuine interest in their mission will set you apart.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios where you've optimised processes or navigated challenges in logistics or 3PL operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
