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- Tasks: Assist in delivering exceptional food and beverage service across various hotel facilities.
- Company: Join a prestigious 5-star hotel known for its luxury, award-winning dining, and vibrant atmosphere.
- Benefits: Enjoy 29 days holiday, training, gym access, discounts, and a fun work environment.
- Why this job: Be part of a dynamic team, develop skills, and create memorable experiences for guests.
- Qualifications: No specific experience required; just bring your passion for food and great customer service.
- Other info: Structured training programme and opportunities for recognition and rewards await you!
The predicted salary is between 20000 - 28000 £ per year.
Why Join The Vineyard? Our hotel is a spectacular 5 red star hotel and spa, renowned for its impeccable service, 3 AA Rosette restaurant, luxury bubble spa and award-winning 30,000 bottle wine cellar. As a premier wine destination, and a foodie one too, we offer a relaxed, informal and contemporary experience with a team that have individual personalities that shine through.
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you’re working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
- Contributions to a pension plan.
- Following your first successful 3 months, you’ll also receive access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey: As a Food & Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!
Joining the dedicated Food & Beverage department, you will:
- Be involved in a varied role, working across bar, restaurant, conference and room service facilities.
- Greet our guests when they arrive with a friendly hello and your infectious smile.
- Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
- Gain knowledge of our menus offerings and food and alcohol standards
- Receive 'on the job' and distinct Food and beverage training
- On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant.
With this in mind, we are looking for a Food & Beverage Assistant who:
- Can deliver excellent standards
- Uses initiative
- Has a customer service attitude
- Has the ability to multi-task and organise a variable work load
- Provides excellent attention to detail
- Holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work - we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations. So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
If you are interested, click apply. We look forward to hearing from you!
Food & Beverage Assistant employer: The Vineyard Group
Contact Detail:
The Vineyard Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the hotel's offerings, especially the food and drink menus. Knowing the details about the dishes and wines will not only impress during your interview but also show your genuine passion for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a hospitality setting. This will help you develop a friendly and welcoming approach, which is crucial for creating a great atmosphere for guests.
✨Tip Number 3
Showcase your ability to multi-task by sharing examples from previous experiences where you successfully managed multiple responsibilities. This will demonstrate your organisational skills and readiness for the varied role.
✨Tip Number 4
Bring your personality to the forefront! The hotel values individuality, so be prepared to share what makes you unique and how you can contribute to the team culture during your interactions.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food & Beverage Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Since the company values personality and attitude, make sure to convey your unique character in your application. Use a friendly tone and share experiences that demonstrate your passion for food and drink, as well as your customer service skills.
Highlight Relevant Experience: If you have previous experience in hospitality or customer service, be sure to include specific examples in your CV and cover letter. Mention any relevant training or skills that would make you a great fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for joining the team. Mention why you are drawn to the company and how you can contribute to creating a welcoming environment for guests.
How to prepare for a job interview at The Vineyard Group
✨Show Your Passion for Food and Drink
Make sure to express your genuine love for food and beverages during the interview. Share any experiences you have with different cuisines or drinks, and how they inspire you to provide excellent service.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Highlight situations where you went above and beyond to ensure a guest's satisfaction, as this role heavily relies on creating a welcoming environment.
✨Emphasise Your Attention to Detail
Discuss specific instances where your attention to detail made a difference in your previous roles. This could include ensuring orders are correct or maintaining cleanliness in service areas, which is crucial in a high-standard establishment.
✨Bring Your Personality
The Vineyard values individuality, so don't be afraid to let your personality shine through. Share your unique qualities and how they can contribute to the team dynamic and enhance the guest experience.
