At a Glance
- Tasks: Support patient care by assisting the clinical team and managing reception duties.
- Company: Friendly GP Practice in the heart of Maidstone, focused on patient care.
- Benefits: Part-time hours with opportunities for skill development and training.
- Other info: Full training provided; ideal for those passionate about helping others.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: GCSE Maths and English; IT literacy required.
The predicted salary is between 23832 - 29128 £ per year.
We are recruiting a part-time Care Navigator to cover at our vibrant and busy town centre GP Practice. The successful candidate will work as part of our welcoming and experienced Administrative team at both our Reception and in our Admin room, where phone calls are handled. This role is ideal for someone who enjoys helping people and working alongside others to provide outstanding patient care.
Main duties of the job
- The successful candidate will be committed to giving the best level of patient care possible and will uphold patient dignity and confidentiality at all times.
- Assisting the wider Clinical team in ensuring that administrative duties and tasks are completed to a high standard.
- Greeting Patients at our Reception point and dealing with queries and requests.
- Handling calls from patients and dealing with queries and requests.
- Ensuring that Reception duties are completed in a timely manner, including opening up and locking up.
- Ensuring that patient information is dealt with sensitively and accurately.
- Booking appointments.
These examples are not exhaustive; further information will be provided upon receipt of application.
About us
We are a friendly and well established GP Practice in the busy heart of Maidstone town centre. Patient care is at the forefront of our core values and the role of the Care Navigator is reflective of someone who strives to help people and who has a pleasant and approachable manner which makes both teamwork and individual work achievable. We are a training Practice which means that we enjoy helping our staff build on existing skills and explore and develop new skills; there are so many possibilities!
Job responsibilities
- The successful candidate will be committed to giving the best level of patient care possible and will uphold patient dignity and confidentiality at all times.
- Assisting the wider Clinical team in ensuring that administrative duties and tasks are completed to a high standard.
- Greeting Patients at our Reception point and dealing with queries and requests.
- Handling calls from patients and dealing with queries and requests.
- Ensuring that Reception duties are completed in a timely manner, including opening up and locking up.
- Ensuring that patient information is dealt with sensitively and accurately.
- Booking appointments.
These examples are not exhaustive; further information will be provided upon receipt of application.
IT Literacy
Basic working knowledge of IT is essential. This includes using emails and competency in Microsoft Office software.
Experience
Experience of working in Primary Care is desirable but not essential as full training will be provided for the successful candidate.
Qualifications
GCSE Maths and English.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Care Navigator employer: The Vine Medical Centre
The Vine Medical Centre offers a supportive and friendly work environment, emphasizing teamwork and patient care. Employees benefit from training opportunities and are encouraged to contribute to improving patient services. The practice values the dignity and confidentiality of patients, fostering a culture of respect and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Care Navigator
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Care Navigator
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at The Vine Medical Centre, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at The Vine Medical Centre
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at The Vine Medical Centre.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at The Vine Medical Centre.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at The Vine Medical Centre can really resonate with interviewers and show your commitment to the field.
