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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join the multi-award-winning Vincent Hotel and Spa in beautiful Southport.
- Benefits: Enjoy up to £30,000 per year, excellent tips, and employee discounts.
- Why this job: Advance your hospitality career while making a positive impact on guest experiences.
- Qualifications: 3 years of housekeeping management experience in hotels is required.
- Other info: This is a 10-month maternity cover position with flexible hours.
The predicted salary is between 24000 - 30000 £ per year.
Multi Award Winning, The Vincent Hotel and Spa located in Southport are recruiting for an Executive Housekeeping Manager (10 months Maternity cover).
Responsibilities:
- Ensure that the rooms and the public areas are cleaned to the highest level.
- Manage the housekeeping team.
- Meet and greet the guests.
- Oversee the stock management.
The successful Executive Housekeeping Manager candidate will have:
- Previous experience in luxury private residential buildings.
- Experience in luxury hotels would be a benefit.
- Good communication skills in English (written and verbal).
- Experience in managing a housekeeping team.
- Effective team leader.
- Someone who is well organised and willing to go the extra mile.
- 5 years experience working in the UK.
Duties:
- Supervise and coordinate the activities of the housekeeping staff to ensure efficient operations.
- Develop and implement cleaning schedules, ensuring all areas are maintained to the highest standards.
- Conduct daily inspections of guest rooms, public areas, and back-of-house facilities to ensure cleanliness and adherence to established protocols.
- Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
- Provide training and development for housekeeping staff, fostering a culture of excellence and teamwork.
- Address guest complaints or concerns promptly, ensuring a positive experience for all visitors.
- Collaborate with other departments, such as maintenance and front desk, to ensure seamless service delivery.
- Maintain records related to housekeeping operations, including staff schedules, supply usage, and inspection reports.
Skills:
- Proven experience in a housekeeping management role within the hotel or hospitality industry is highly desirable.
- Strong leadership abilities with excellent interpersonal skills to motivate and manage a diverse team.
- Exceptional organisational skills with the ability to prioritise tasks effectively in a fast-paced environment.
- Attention to detail is essential to maintain high cleanliness standards.
- Proficient in using housekeeping management software and other relevant technology.
- Strong communication skills, both verbal and written, to interact effectively with guests and staff alike.
- Ability to work flexible hours, including weekends and holidays as required by the business needs.
This position offers an exciting opportunity for individuals looking to advance their career in hospitality management while contributing positively to guest experiences.
Job Type: Fixed term contract
Contract length: 10 months
Pay: Up to £30,000 per year
Additional pay: Excellent Tips
Benefits: Discounted or free food, Employee discount
Schedule: 5 days over 5 weekends included
Experience: Housekeeping Management 3 years (required)
Executive Housekeeping Manager employer: The Vincent Hotel
Contact Detail:
The Vincent Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeping Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in luxury hotels. Attend local events or join online forums to connect with others who can provide insights or even referrals for the Executive Housekeeping Manager position.
✨Tip Number 2
Research The Vincent Hotel and Spa thoroughly. Familiarise yourself with their values, services, and any recent news. This knowledge will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience that showcase your leadership skills and ability to manage a housekeeping team effectively. Highlight instances where you improved cleanliness standards or resolved guest complaints.
✨Tip Number 4
Consider obtaining additional certifications related to housekeeping management or hospitality. This can set you apart from other candidates and show your commitment to professional development in the field.
We think you need these skills to ace Executive Housekeeping Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in housekeeping management, particularly in luxury hotels or private residences. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to maintaining high cleanliness standards. Mention your previous experience and how it aligns with the responsibilities of the Executive Housekeeping Manager role.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and communication abilities. Provide examples of how you've successfully managed a housekeeping team and addressed guest concerns in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial in the hospitality industry.
How to prepare for a job interview at The Vincent Hotel
✨Showcase Your Leadership Skills
As an Executive Housekeeping Manager, you'll need to demonstrate strong leadership abilities. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your ability to motivate and develop staff.
✨Emphasise Attention to Detail
Attention to detail is crucial in housekeeping. During the interview, discuss specific instances where your keen eye for detail has led to improved cleanliness standards or guest satisfaction. This will show that you understand the importance of maintaining high standards.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle guest complaints or manage inventory issues. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Familiarise Yourself with Housekeeping Software
Since proficiency in housekeeping management software is essential, make sure you're familiar with common systems used in the industry. If you have experience with specific software, mention it during the interview to demonstrate your technical competence.
