Assistant General Manager

Assistant General Manager

Full-Time 30000 - 40000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support the General Manager in running a vibrant pub and restaurant.
  • Company: Award-winning pub, bar, and restaurant group in London.
  • Benefits: Competitive salary, bonuses, discounts, and 28 days holiday.
  • Other info: Enjoy annual trips abroad and a supportive work environment.
  • Why this job: Join a fun, people-focused team and grow your career.
  • Qualifications: Minimum 2 years management experience and strong communication skills.

The predicted salary is between 30000 - 40000 € per year.

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled Assistant General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.

On the menu, our all-day food offer focuses on seasonality and sharing - from small plates to hearty gastropub classics - while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar you'll find the best of London’s craft beer scene, classic cocktails, small-batch gins and artisan wines. Located opposite Balham station, we’re the perfect spot for a few pints, a quick bite, or dinner with friends and family, and our street-side terrace is made for al fresco drinking and dining.

The Role

As Deputy General Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial acumen. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we are looking for:

  • “Wear your heart on your sleeve”, take ownership, be bold and run the business as if it's your own
  • Be cool, calm and collected, manage pressure with ease, nothing can phase you
  • You’re not precious. We leave our egos at the door and help get stuff done
  • Must have minimum 2 years’ experience as a manager depending on the property being looked at
  • Solid communication and organisational skills, be approachable
  • Superb customer & floor service skills
  • Strong all-round business knowledge from financials to customer satisfaction
  • An entrepreneurial flair
  • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
  • Personal License holder beneficial

What's in it for me:

  • A competitive salary & bonus scheme
  • Training and development
  • Career progression and promotion opportunities with regular new openings around the corner
  • Get out and about, you automatically get discounts across all our pubs, bars and restaurants
  • The opportunity to make strategic decisions within your business – take ownership and Be Fearless
  • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
  • 28 days holiday
  • Goes without saying, but we’ll feed you during your shift
  • Employee Assistance Programme (EAP)
  • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
  • Access your Wages anytime through Wagestream
  • Birthdays are for celebrating, so have the day off on us
  • Cycle to work scheme

Interested in hearing more, get in touch so we can arrange to meet up and show you around.

Assistant General Manager employer: The Victory Pub & Kitchen

Join our award-winning pub, bar, and restaurant group in London, where we prioritise a people-focused culture and offer exciting career progression opportunities. As an Assistant General Manager, you'll thrive in a vibrant environment that values your personality and charisma, while enjoying competitive benefits such as a bonus scheme, training, and annual team trips abroad. With a commitment to employee development and a fun, family atmosphere, this is the perfect place for those looking to make a meaningful impact in the hospitality industry.

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Contact Detail:

The Victory Pub & Kitchen Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant General Manager

Tip Number 1

Network like a pro! Get out there and mingle with industry folks. Attend local events, join relevant groups on social media, and don’t be shy to strike up conversations. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your personality! When you get the chance to meet potential employers, let your charisma shine through. Be genuine, share your passion for the hospitality industry, and make sure they see how you can bring value to their team.

Tip Number 3

Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practice common interview questions and come armed with examples of how you've successfully managed teams or improved customer satisfaction.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team. Don’t forget to follow up after applying – a little persistence goes a long way!

We think you need these skills to ace Assistant General Manager

Commercial Acumen
Team Training and Development
Customer Service Skills
Organisational Skills
Communication Skills
Pressure Management
Entrepreneurial Flair

Some tips for your application 🫡

Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show a bit of charisma and flair in your writing.

Tailor Your Application:Make sure to tailor your application to the role. Highlight your relevant experience and skills that match what we're looking for, especially your management experience and customer service skills.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to the good stuff!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our growing team.

How to prepare for a job interview at The Victory Pub & Kitchen

Know the Venue Inside Out

Before your interview, make sure to research the pub, bar, or restaurant thoroughly. Familiarise yourself with their menu, special events, and overall vibe. This will not only show your genuine interest but also help you tailor your answers to align with their values and customer experience.

Showcase Your Leadership Style

As an Assistant General Manager, you'll be leading a team. Be prepared to discuss your management style and how you've successfully trained and developed staff in the past. Share specific examples that highlight your ability to nurture talent and maintain high standards.

Demonstrate Your Business Savvy

The role requires strong commercial acumen, so come ready to discuss your understanding of financials and customer satisfaction metrics. Think of examples where you've made strategic decisions that positively impacted the business, and be ready to explain your thought process.

Emphasise Your Passion for People

This company values a people-focused approach, so let your personality shine through. Talk about your passion for creating a fun and engaging atmosphere for both staff and customers. Share stories that illustrate your commitment to excellent service and team morale.