At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and train staff to create memorable experiences.
- Company: The Victoria, a vibrant Young's pub in Surbiton with a focus on seasonal British dishes.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at all Young's Pubs.
- Other info: Access to training courses and a supportive environment for career growth.
- Why this job: Join a passionate team and grow your career in the exciting hospitality industry.
- Qualifications: Passion for customer service and commitment to developing a career in hospitality.
The predicted salary is between 24000 - 30000 £ per year.
The Victoria is a Young's pub in Surbiton that serves seasonal British dishes and a famous Burger Shack.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What We Look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service, build rapport with customers and team, train staff to delight customers, and be a responsible key holder to lead shifts safely and effectively. You should be committed to a career in hospitality and willing to grow with us.
Supervisor employer: The Victoria Surbiton
At The Victoria, a vibrant Young's pub in Surbiton, we pride ourselves on fostering a supportive and dynamic work environment where our Supervisors can thrive. With access to comprehensive training and development opportunities, generous benefits including free meals, holiday entitlement, and discounts across our establishments, we are dedicated to nurturing your career in hospitality while ensuring you enjoy a rewarding work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Victoria Surbiton. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Victoria Surbiton
Don't be shy about reaching out to The Victoria Surbiton directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Victoria Surbiton and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Victoria Surbiton
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
