At a Glance
- Tasks: Lead the team at Victoria Pub, ensuring top-notch customer service and smooth operations.
- Company: Join a vibrant pub environment with a focus on teamwork and excellence.
- Benefits: Enjoy free meals, 28 days holiday, and discounts at all Young’s pubs.
- Other info: Access to career development opportunities and a supportive work culture.
- Why this job: Be part of a dynamic team and make a real impact in hospitality.
- Qualifications: Experience in management and a passion for exceptional customer service.
The predicted salary is between 25000 - 30000 £ per year.
Lead and support the team at Victoria Pub, ensuring excellent customer service, efficient operations and training of staff. Work closely with the General Manager to deliver high-quality food and beverage service.
What We Offer Our Deputy Managers:
- Access to our Career Pathway, apprenticeships, training and development courses
- Free meals
- 28 days holiday per year
- 20% discount at all Young’s pubs and hotels
- Share Save Scheme
- Company pension scheme
What We Look for in a Deputy Manager:
We need a motivated & experienced Deputy Manager with a genuine passion for exceptional customer service and a proactive approach to team management. The ideal candidate will be enthusiastic, driven to continue the success of the pub, and skilled at training staff to meet customer expectations. A commitment to a career in hospitality and a desire for ongoing development are essential.
Deputy Manager employer: The Victoria Surbiton
At Victoria Pub, we pride ourselves on fostering a vibrant work culture that prioritises exceptional customer service and team collaboration. As a Deputy Manager, you will benefit from comprehensive training and development opportunities, alongside perks such as free meals, generous holiday allowance, and discounts at all Young’s establishments, making it an ideal environment for those passionate about a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at pubs or restaurants. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for customer service and team management. Share stories that highlight your experience and how you’ve made a difference in previous roles.
✨Tip Number 3
Research the Victoria Pub before your interview. Familiarise yourself with their menu, values, and what makes them unique. This shows you’re genuinely interested and ready to contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates on our career pathway.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating great experiences for our guests!
Highlight Your Experience:Make sure to detail your previous roles and how they relate to the Deputy Manager position. We’re looking for someone with a solid background in hospitality, so don’t hold back on showcasing your skills!
Tailor Your Application:Take a moment to customise your application for us. Mention specific aspects of the job description that resonate with you and how you can contribute to the success of Victoria Pub.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role!
How to prepare for a job interview at The Victoria Surbiton
✨Know the Pub Inside Out
Before your interview, make sure you research Victoria Pub thoroughly. Understand its menu, customer reviews, and any recent news. This will show your genuine interest in the role and help you discuss how you can contribute to maintaining high-quality service.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you motivated staff or resolved conflicts, as this will demonstrate your proactive approach to team management.
✨Emphasise Customer Service Excellence
Since exceptional customer service is key, come ready with examples of how you've gone above and beyond for customers. Discuss any training initiatives you've implemented to enhance service quality, showing that you’re passionate about creating memorable experiences.
✨Express Your Commitment to Development
Highlight your desire for ongoing development in hospitality. Talk about any relevant training or courses you've completed and express enthusiasm for the Career Pathway and other development opportunities offered by the company. This shows you're serious about growing within the role.
