At a Glance
- Tasks: Lead a vibrant pub, ensuring exceptional guest experiences and team support.
- Company: Join Fuller’s, where diversity is celebrated and authenticity thrives.
- Benefits: Live-in position with a flat, discounts on food, and healthcare benefits.
- Other info: Opportunities for personal growth and a supportive team culture await you.
- Why this job: Be the heart of an iconic pub and drive its success while growing your career.
- Qualifications: Experience in management, strong communication skills, and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.
This stunning listed pub occupies a wonderful location close to Paddington and a stone's throw from Hyde Park, operating over 2 floors full of charm and character, with a bar / flexible dining on the ground floor, whilst the Library and the Theatre Bar areas are used for diners, larger tables and small functions, along with a very popular outside terrace. Whilst frequented by tourists, there are many regulars, who form a key important part of the success of the pub, known by name to the team.
Turnover is 56/44 food led, business peaks with the festivals in Hyde Park, however this is a consistent business which trades well all year. With perfect standards, the best Cask ale and wonderful fresh food, exciting specials all playing such a key role along with exceptional hospitality.
We’re searching for a General Manager who:
- Will relish the opportunity this iconic site and take it forward
- Leads from the floor, the perfect Host - especially at peak times, building trust with guests and team
- Can drive performance through detail: standards, right people, right place, right time and guest experience
- Values team culture, coaching and development
- Brings ideas to grow covers and volumes without losing the pub’s soul
- Lives Fuller’s values, doing what’s right and being part of the family
The position is live in and comes with a 3-bedroom flat. This role would suit an existing General Manager looking for their next challenge.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- Discounted hotel stays at hotels in the Fuller’s Family
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training
- The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What we look for in a General Manager:
- Pride in being the driving force behind the success of the business.
- Someone who can motivate and support the team as well as create a special atmosphere for customers.
- A commercially minded individual.
- A confident manager with great decision-making skills.
- Ability to take ownership of problems.
- Great communication skills
- Passion for fresh food, great wines, and engaging service.
General Manager in London employer: The Victoria, Paddington
At Fuller’s, we pride ourselves on being an exceptional employer that champions individuality and fosters a supportive work culture. Located in the vibrant Paddington area, our General Manager role offers not only a competitive salary and live-in accommodation but also a wealth of career development opportunities, generous discounts, and a commitment to employee well-being through our healthcare cash plan. Join us to lead a passionate team in a stunning pub environment where your contributions are valued and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to folks who work at Fuller’s. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your personality! When you get the chance to meet potential employers, let your authentic self shine through. Share your passion for hospitality and how you can contribute to the Fuller’s family. Remember, they’re looking for someone who fits their culture!
✨Tip Number 3
Prepare for interviews by researching Fuller’s values and the specific pub you’re applying to. Think about how your experience aligns with their mission of doing things the right way and celebrating individuality. Tailor your answers to reflect that!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fuller’s family. Let’s get you that General Manager role!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your true self shine through! We want to see your personality and how you align with our values. Don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to customise your application for the General Manager role. Highlight your experience in hospitality and how you can bring our pub's soul to life. We love seeing specific examples of your past successes!
Show Your Passion:Express your enthusiasm for fresh food, great wines, and exceptional service. We’re looking for someone who shares our passion for creating memorable experiences for guests, so let that passion come through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Fuller’s family!
How to prepare for a job interview at The Victoria, Paddington
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with The Victoria and its unique offerings. Understand the layout, the menu, and what makes it special. This will not only impress the interviewers but also show that you’re genuinely interested in the role and the establishment.
✨Emphasise Your Leadership Style
As a General Manager, leading from the floor is crucial. Be ready to discuss your leadership approach and how you build trust with both guests and your team. Share specific examples of how you've motivated staff or enhanced guest experiences in previous roles.
✨Showcase Your Commercial Acumen
Prepare to talk about how you can drive performance through attention to detail. Think of ideas you could bring to grow covers and volumes while maintaining the pub's soul. Discuss any past successes in increasing revenue or improving service standards.
✨Align with Fuller’s Values
Familiarise yourself with Fuller’s core values and be prepared to discuss how you embody them. Share personal anecdotes that reflect your commitment to doing things the right way, celebrating individuality, and fostering a family-like atmosphere within your team.
