At a Glance
- Tasks: Lead a vibrant pub, ensuring exceptional guest experiences and team support.
- Company: Join Fuller’s, where diversity is celebrated and authenticity thrives.
- Benefits: Live-in position with a 3-bedroom flat, discounts, and healthcare perks.
- Other info: Explore diverse career paths and enjoy continuous personal growth.
- Why this job: Be the heart of an iconic pub and drive its success.
- Qualifications: Experience in management, strong communication, and a passion for hospitality.
The predicted salary is between 35000 - 45000 £ per year.
Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next – define the essence of who we are.
This stunning listed pub occupies a wonderful location close to Paddington and a stone’s throw from Hyde Park, operating over 2 floors full of charm and character, with a bar and flexible dining on the ground floor. The Library and Theatre Bar areas are used for diners, larger tables and small functions, along with a very popular outside terrace. Whilst frequented by tourists, there are many regulars who form a key part of the success of the pub, known by name to the team. Turnover is 56/44 food‑led, business peaks with the festivals in Hyde Park; however this is a consistent business which trades well all year. With perfect standards, the best Cask ale and wonderful fresh food, exciting specials all play a key role along with exceptional hospitality.
We’re searching for a General Manager who:
- Will relish the opportunity at this iconic site and take it forward
- Leads from the floor, the perfect Host – especially at peak times, building trust with guests and team
- Can drive performance through detail: standards, right people, right place, right time and guest experience
- Values team culture, coaching and development
- Brings ideas to grow covers and volumes without losing the pub’s soul
- Lives Fuller’s values, doing what’s right and being part of the family
The position is live in and comes with a 3‑bedroom flat. This role would suit an existing General Manager looking for their next challenge.
What we can offer you:
- An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
- Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
- Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
- 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
- Discounted hotel stays at hotels in the Fuller’s Family
- Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
- Healthcare Cash Plan – you will have access to a 24‑hour GP service and the ability to claim your money back for dentist and eyecare appointments.
- Full induction and training
- The option to receive up to 35% of your earnings with Wagestream. This means you won’t always need to wait until payday.
What we look for in a General Manager:
- Pride in being the driving force behind the success of the business.
- Someone who can motivate and support the team as well as create a special atmosphere for customers.
- A commercially minded individual.
- A confident manager with great decision‑making skills.
- Ability to take ownership of problems.
- Great communication skills.
- Passion for fresh food, great wines and engaging service.
General Manager employer: The Victoria, Paddington
At Fuller’s, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. Located in the vibrant area of Paddington, our General Manager role offers not only a competitive salary and live-in accommodation but also a wealth of opportunities for personal and professional growth through continuous training and development. With a strong emphasis on teamwork and a commitment to delivering outstanding hospitality, you will thrive in an environment where your contributions are celebrated and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Get to know the pub and its vibe before your interview. Spend some time there, chat with the staff and regulars, and soak up the atmosphere. This will help you connect with the team and show that you're genuinely interested in being part of the Fuller’s family.
✨Tip Number 2
Prepare to showcase your leadership style during the interview. Think about examples where you've motivated a team or improved guest experiences. Fuller’s values a hands-on approach, so be ready to discuss how you lead from the floor.
✨Tip Number 3
Bring fresh ideas to the table! Fuller’s is all about growth and innovation, so think of ways you can enhance the pub's offerings or attract more guests. Show them you’re not just a manager but a visionary who can keep the pub’s soul intact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Fuller’s team and embracing our values.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Be Yourself:At StudySmarter, we want to see the real you! When writing your application, let your personality shine through. Share your experiences and what makes you unique – it’s all about celebrating individuality!
Show Your Passion:Make sure to express your enthusiasm for the role of General Manager. Talk about your love for hospitality, fresh food, and creating memorable experiences for guests. We’re looking for someone who truly cares about the pub's soul!
Highlight Your Leadership Skills:We value great leaders who can motivate and support their teams. In your application, share examples of how you've successfully led a team in the past. Show us how you can drive performance while fostering a positive culture!
Apply Through Our Website:Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to get your application and for you to join the Fuller’s family. Let’s make it happen!
How to prepare for a job interview at The Victoria, Paddington
✨Know the Company Values
Before your interview, take some time to really understand Fuller’s core values. They’re all about doing things the right way, being part of the family, and celebrating individuality. Make sure you can share examples from your past experiences that align with these values.
✨Showcase Your Leadership Style
As a General Manager, leading from the floor is crucial. Be prepared to discuss how you motivate your team and create a welcoming atmosphere for guests. Think of specific instances where your leadership made a difference in guest experience or team performance.
✨Bring Ideas to the Table
Fuller’s is looking for someone who can drive performance and grow the business without losing its soul. Come to the interview with a few ideas on how you could enhance the pub’s offerings or improve guest engagement, especially during peak times.
✨Demonstrate Your Passion
Make sure to express your passion for fresh food, great wines, and exceptional service. Share stories that highlight your enthusiasm and commitment to hospitality, as this will resonate well with the interviewers and show that you’re a great fit for their team.
